Network Security Engineer Manager

The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a Manager of Network Engineering in Security & Cloud and with an exceptional commitment to service excellence to join our team.

As the Manager of Network Engineering Security & Cloud you will be an integral leader within the Infrastructure Services team while reporting to the Director of Network Engineering. This is a fulltime position eligible all USC Benefits Perks available to its tenure such as comprehensive medical coverage generous PTO and retirement matching and free tuition.

This Manager of Network Engineering Security & Cloud will support the overall architecture design implementation and operations of the campus network and cloud infrastructure. The Manager will deliver leadingedge expertise to manage critical incidents and problems and delivers consistent and reliable network operations including DDI Firewall VPN and load balancing. The Manager supports governance for the network driving the implementation of standards procedures and quality measures. The Manager will also be a people manager and coach responsible for developing and performance managing a small team which may include contractors and student workers. As part of the leadership team for Infrastructure Services the Manager models and cultivates ITS culture values and behaviors.

MINIMUM QUALIFICATIONS

The ideal candidate for the position of Manager of Network Engineering Security & Cloud must meet the following qualifications:

• A bachelors degree or combined experience/education as substitute for minimum education.

• 6 years of experience in information technology.

• 3 years of experience in a management or leadership role.

• Direct handson experience with network transport design planning and implementation.

• Indepth understanding of routing protocols LAN and WAN Ethernet VPN (EVPN) Dark Fiber and Ethernet delivery firewall technologies client/server architectures system design QoS load balancers forward/reverse proxies converged storage and converged voicetoadministrative network services.

• Experience with firewalls and encryptions and DNS DHCP and other routing and switching fundamentals.

• Experience with data centers email or network consolidation and/or other enterprisewide technical consolidations.

• Demonstrated experience developing positive working relationships managing highperforming multifunctional teams with strong collaboration communication and technical documentation skills.

• In addition the successful candidate must also demonstrate through ideas words and actions a strong commitment to USCs Unifying Values.

PREFERRED QUALIFICATIONS

Exceptional candidates for the position of Manager of Network Engineering Security & Cloud will also bring the following qualifications or more:

• A bachelors degree in either Business Administration Computer Science Computer Information Systems or related fields.

• 10 years of experience in information technology.

• 5 years of experience in a management or leadership role.

• Cisco or equivalent certifications.

• Proven experience supporting largescale network implementations and upgrades.

• Demonstrated experience delivering reliable quality network service within a higher education environment or large privatesector organization with federated operations.

• Exemplary communication and interpersonal skills with the ability to present the business side of technical topics to nontechnical audiences and persuasively and effectively interact with various stakeholders individuals and groups.

SCOPE OF THE ROLE

The Manager of Network Engineering Security & Cloud will:

• Drives successful daytoday operations of the network engineering staff managing network security and design and enterprise architecture and manages strategic initiatives (e.g. routing protocols LAN/WAN technologies network security and management tools).

• Tracks and reports network engineering metrics. Defines standard processes for the design implementation maintenance and reporting of network operations driving continuous improvement and proactively managing critical incidents and problems.

• Facilitates effective governance by leading regular team and committee meetings implementing standards procedures and quality measures. Manages the implications of security and compliance guidelines by embedding university policies and procedures into work plans and workflows. Participates in governance boards councils meetings and campuswide technology initiatives to understand current and future business needs.

• Provides vision and highlevel direction for infrastructure services within the larger context of the ITS and USC environments. Builds and maintains strong relationships with ITS leaders customers partners and stakeholders.

• Works closely with ITS leadership to identify implement and support cost effective leading solutions for all aspects of network engineering maintaining currency with industry innovations. Provides thought leadership around process optimization and administers the department budget by creating planning monitoring reconciling and directing resources.

• Actively drives the process of embedding ITS values and behaviors. Leads by example demonstrating ethics and high accountability to create a culture of trust and transparency. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an collaborative environment that values team member differences creating a sense of belonging and appreciation. Drives bestinclass customer service to the university through effective team member engagement.

THE TEAM

The ITS vision aligns strategy business and services upholds university values and empowers crossfunctional teamwork embraces worldclass best practices; and promotes innovation excellence agility and efficiency. To achieve this vision ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services ITS aligns with the universitys mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cuttingedge skills take pride in the services they provide and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey.

ITS CULTURE

USCs ITS organization represents a wide variety talented team committed to supporting a collaborative culture and delivering secure and innovative IT services core to the mission of USC. ITS values accountability excellence and commitment to exceptional customer experience. ITS strives for a supportive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angelesa global center for arts technology and international business. With more than 49500 students we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles responsible for $8 billion annually in economic activity in the region we offer the opportunity to work in a dynamic environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Familythe faculty staff students and alumni who make USC a great place to workyou will enjoy excellent benefits including a variety of wellbeing programs designed to help individuals achieve worklife balance.

Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.

The annual base salary range for this position is $173000 to $190000. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

The annual base salary range for this position is $173000 $190000. When determining an offer the University of Southern California considers factors such as the scope and responsibilities of the role the candidates experience education training key skills internal peer alignment applicable laws contractual requirements grant funding and market conditions.

#LITV1

Minimum Education: Bachelors degree
Combined experience/education as substitute for minimum education

Minimum Work Experience:
6 years of experience in information technology
3 years of experience in a management or leadership role.

Minimum Field of Expertise:
Direct handson experience with network transport design planning and implementation. Indepth understanding of routing protocols LAN and WAN Ethernet VPN (EVPN) Dark Fiber and Ethernet delivery firewall technologies client/server architectures system design QoS load balancers forward/reverse proxies converged storage and converged voiceto administrative network services. Experience with firewalls and encryptions and
DNS DHCP and other routing and switching fundamentals. Experience with data email or network consolidation and/or other enterprisewide
technical consolidations. Demonstrated experience developing positive working relationships managing highperforming multifunctional teams with strong collaboration communication and technical documentation skills.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Nondiscrimination
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• Read USCs Clery Act Annual Security Report
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• Digital Accessibility

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Experience:

Manager