TechOps System Administrator
TechOps System Administrator
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$ 40 - 45
1 Vacancy
Job Description
Why PlayStation
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment a whollyowned subsidiary of Sony Group Corporation.
TechOps Systems Administrator (Contract)
About the Role
Were looking for a TechOps Systems Administrator to join our Production Operations Support team. In this role youll support Sonys infrastructureasaservice platform and Linuxbased hardware fleet. The ideal candidate is proficient in Linux CLI troubleshooting understands cloud technologies and can deliver effective userfriendly support to internal teams across varying technical levels.
What youll be doing
- Respond to support tickets and inquiries in a 24/5 environment adhering to SLAs and prioritizing requests from internal customers and cross functional groups.
- Maintain configure and troubleshoot Linuxbased hardware systems proactively identifying recurring issues and collaborating with Service Reliability Engineers to deploy fixes in a fastpaced environment.
- Build and maintain internal documentation and knowledge bases to improve operational efficiency and reduce resolution time.
Core Knowledge Candidates must demonstrate at least 2 of the following:
- Linux CLI troubleshooting
- Kubernetes administration
- Networking knowledge (Network level)
- IT service delivery experience
What were looking for
- Minimum 2 years of experience in Linux systems administration and 3 years in a technical support or IT service delivery role
- Proficiency with Linux CLI Bash scripting automation tools (e.g. Ansible) and container orchestration (Kubernetes)
- Familiarity with public cloud infrastructure concepts (e.g. compute storage) and foundational networking knowledge (Network level)
- Experience using ServiceNow or Jira in a support operations context
- Strong communication skills with a knack for breaking down technical concepts into clear actionable information while ensuring a highquality customer experience.
Please refer to ourCandidate Privacy Noticefor more information about how we process your personal information and your data protection rights.
At SIE working with our partners we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on jobrelated factors which may include knowledge skills experience and location.
In addition this role is eligible for benefit offerings that include medical dental and vision. Click hereto learn more.
The estimated base pay range for this role is listed below this is an hourly rate.
$40 $45 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Required Experience:
Unclear Seniority
Employment Type
Full Time
