Associate Territory Manager
Associate Territory Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Associate Territory Manager
Reports to: Residential Sales Manager
General Philosophy
Under the guidance of the Residential Sales Manager the Associate Territory Manager (ATM) plays a dual role: supporting the growth efforts of assigned Territory Managers (TMs) while also actively managing and selling to designated house accounts. This position is essential to driving revenue growth improving market penetration and building strong customer relationships for Temperature Systems Inc. (TSI). The foundation of this role is built on integrity trust credibility and a strong commitment to customer success.
1. Business Development & Sales (House Accounts)
- Serve as the primary sales contact for assigned house accounts ensuring consistent communication and a high level of service.
- Drive sales through a combination of inperson customer visits and regular outbound sales calls tailored to customer preferences and seasonal needs.
- Build and execute accountspecific business plans to maximize sales opportunities and product adoption.
- Identify and pursue new growth opportunities within the assigned accounts.
2. Territory Manager Collaboration
- Partner with Territory Managers to support strategic sales efforts promotions and dealer development.
- Participate in joint customer visits and share feedback from house accounts to inform territorylevel strategy.
- Serve as a backup resource for TMs during absences or highvolume periods.
3. Inside Sales & Seasonal Support
- Provide assistance to the Inside Sales team during peak seasons including quoting order entry and product inquiries.
- Ensure timely and professional handling of customer requests through phone email or digital platforms.
- Help maintain a seamless customer experience between outside and inside sales functions.
4. Product Expertise
- Maintain uptodate knowledge of all TSI product lines and related applications.
- Offer technical guidance and application support to customers and internal teams.
- Monitor industry trends and competitive products to advise on positioning and strategies.
5. Sales Enablement & Program Utilization
- Promote and utilize all TSI and supplier sales programs marketing tools and incentive campaigns.
- Support customers with tools like eCommerce coop funds and training opportunities.
- Use CRM and quoting systems to manage customer activity and provide timely followup.
6. Professionalism & Representation
- Represent TSI with professionalism in all settings including customer visits meetings and dealer functions.
- Respond to all communications from customers and internal teams within 24 hours.
- Maintain a high level of responsiveness and reliability in all aspects of the role.
Skills & Qualifications
- 13 years of HVAC sales inside sales or technical experience preferred.
- Strong communication and sales skills with comfort selling both in person and over the phone.
- Excellent time management organizational and followup abilities.
Required Experience:
Manager
Employment Type
Full Time
