Financial Advocate-Outpatient Therapy-Merle Hay Clinic

Coordinates the scheduling insurance verification and registration functions for the department. Inputs charges for the department to central billing office. May also serve as a receptionist for the department.

At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:

• Expect paid time off parental leave 401K matching and an employee recognition program.

• Dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members.

• Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served.

Creates and maintains an organized work environment. Records files and maintains current information pertinent to the operation of the department and maintains medical record of persons served.

Verifies benefits and coverage as assigned. Communicates coverage information with persons served.

Provides required documentation to payor to assure payment.

Accurately completes work que management for referrals and reimbursement using appropriate IT systems and software.

Exhibits an understanding of third party payor processes.

Uses resources to improve productivity or delegate appropriately. Specifically works with other clerical staff and volunteers to enhance services use time wisely and improve teamwork.

Uses payroll technology to complete processes in an accurate and timely manner as assigned.

Assists with cleaning inventory and retrieving equipment and ordering supplies as assigned.

Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.

Effectively manages supplies through setting and maintaining par levels. Evaluates and adjusts par levels to decrease over stock. Orders additional patient care supplies as patient needs require.

Manages resources to maintain efficient and effective operations.

Demonstrates initiative to improve quality and maximize patient experience.

Completes staffing schedules and coordinates resources as assigned.

Education: High School diploma or equivalent.

Experience: Must have working knowledge of Microsoft Office products and Outlook. Two years billing financial counselor or health care related experience preferred. Must be flexible to learn additional IT applications as assigned. Electronic Medical Record (EMR) experience preferred.

Knowledge/Skills/Abilities: Must be able to communicate effectively with people of diverse professional educational and lifestyle backgrounds. Knowledge of basic computer skills.