Customer Quotation Specialist Torque By Ryder
Customer Quotation Specialist Torque By Ryder
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Job Description
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Job Description:
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Looking for individuals with Service advisor / Automotive billing experience
2 positions available
Location Doraville GA and surrounding areas
Schedule Flex hours and hybrid schedule opportunities available
Pay $21.00$23.00. Paid Weekly
Summary
The Customer Quotation Coordinator will be responsible for processing invoices ensuring that invoices are accurate and that customers are billed according to the service they received. The Customer Quotation Coordinator will develop quotes by costing materials supplies and labor calculating customers payment including deductibles and generating the invoice to be submitted to the customer for payment. The Customer Quotation Coordinator will possess a high level of attention to detail the ability to multitask and prioritize and excel under pressure. The Customer Quotation Coordinator maintains a general understanding of the repair process as it relates to Standard Repair Times and parts pricing which will appear on quote/ invoice to the customer.
Essential Functions
- Answer phone calls provide price quotes and other billing information to customers.
- Review estimates to verify the parts for customer quotes are correct and all pricing is in line with the quote.
- Make sure all parts are billed on service repair order.
- Prepare quotes and submit invoices to customers ensuring the right information is on the invoice.
- Ensure customers are billed correctly for the services provided.
- Coordinate with other departments as needed to ensure the accuracy of billing information.
- Coordinate and manage the endtoend process of price quoting.
- Write and prepare effective compliant and highquality price quotes.
- Collaborate with other departments to ensure billing processes are efficient and effective.
- Maintain customer rapport by explaining quotes and obtaining approval of estimates.
- Utilize as the primary tool to manage assigned Quote queue responding to incoming quote requests from customers in a timely manner. Update required fields in case once quote is processed and sent to customer.
- May use additional secondary systems including Auto integrate Holman and Element for fleet management quoting/billing.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors).
- Possesses a high degree of initiative
- Ability to work independently and as a member of a team
- Possesses flexibility to work in a fast paced dynamic environment
- Capable of multitasking highly organized with excellent time management skills
Qualifications
- H.S. Diploma/GED Required
- One 1 year to Two 2 years or more in Customer Service Experience Required
#LIDO #INDexempt #FB
Job Category
Operations and SupportCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or longterm incentive plan based on the level and/ for the position are below:
Pay Type:
HourlyMinimum Pay Range:
$21.00Maximum Pay Range:
$23.00Benefits Information:
For all Fulltime positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a taxadvantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
