Hours:
Full Time Benefits Eligible Float Position
Shift schedule: 8am 4:30 pm Monday Friday
Bridges the communication gap between healthcare providers and patients with limited English proficiency enabling clear precise coveyance of healthcare services. Provides valuable cultural context for better understanding and accurately translates the healthcare environments nuances giving a comprehensive framework for received messages.
Essential Functions:- Transmits accurately and literally between languages to facilitate communication between healthcare providers and patient families also translating patientspecific healthcare instructions as appropriate.
- Clarifies nonliteral translations and provides necessary cultural framing to prevent misunderstandings during healthcare interactions.
- Clearly explains the role of a Medical Interpreter to both the patient and the patients family and healthcare provider to ensure smooth cooperation.
- Serves as an essential resource to healthcare providers in delivering culturally competent care and to patients and families regarding NCHs culture and practices.
- Abides by the Medical Interpreter Code of Ethics maintaining confidentiality demonstrating a nonjudgmental attitude respecting patient selfdetermination disclosing conflicts of interest and upholding professional boundaries.
- Completes thorough documentation of provided interpreter services and performs additional duties such as coordinating with other agencies for patient and family services.
- Regularly seeks professional development through continuing studies and training and maintains adhearance to organization policies and procedures.
Education Requirement:- High School Diploma or equivalent required.
- Two years of college education preferred.
- Completed accredited medical interpreter training required.
- Formal interpreter training required.
Licensure Requirement:Certifications:Valid National Certificate in Healthcare Interpreting CHI or CMI or certification within 12 months of hire required.
Skills:- Bilingual. Fluency in foreign language and English required.
- Effective customer service communication and interpersonal skill.
Experience:- Experience interpreting in a health or human service organization required.
- One year of experience in a health care organization or interpreting in a health care of social service organization preferred.
Physical Requirements:OCCASIONALLY: (none specified)
FREQUENTLY: (none specified)
CONTINUOUSLY: (none specified)
Additional Physical Requirements performed but not listed above:(not specified)
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet