Principal Associate Cyber Risk Analysis Data Protection Governance and Operations

Capital One a Fortune 500 company and one of the nations top 10 banks offers a broad spectrum of financial products and services to consumers small businesses and commercial clients. Our goal is to create one of the nations great banks and we have the necessary ingredients: a strong balance sheet resilient businesses a massive customer franchise strong analytical capabilities and great people. We nurture a work environment where people with a variety of thoughts ideas and backgrounds guided by our shared Values come together to make Capital One a great company and a great place to work.

The Role:

• As a Principle Associate Cyber Risk & Analysis on the Data Protection Governance and Operations Team you will be responsible for managing the risk delivery and operational governancerelated activities for multiple Cyber data protection services including new and existing Cyber technology and policy products and processes. You will mature and measure operational and delivery processes by working with Cyber service leadership Product teams horizontal partner teams (Audit TRM Architecture and TPM) and technology teams to identify document and mitigate operational risks to Capital One. You will build quantitative metrics and dashboards providing transparent simple and predictable performance insights with the goal of balancing the implementation of change initiatives and the maintenance of businessasusual while optimizing return on investment.

• Additionally as a member of the service team you will be responsible to work across product engineering and operational teams in and outside of Cyber to oversee the governance of key initiatives that cross multiple partners and/or have associate facing impacts. These particular initiatives require an additional layer of support to ensure we have excellent communications change management and risk management documentation that support our broad set of customers including associates ISOs BROs and other key stakeholders. This role defines supports and continuously improves the work management and risk management practices that enable transparency efficiency and auditability across our products and services.

Responsibilities:

• Define support and continuously improve work management and risk management practices that enable transparency efficiency and auditability across our products and services

• Identify areas of opportunity and implement improvements to manage the flow of information between Data Protection Services (DPS) and Stakeholder groups (LOBs ISOs BROs etc)

• Enable a consistent organized shared approach for all DPS processes and documentation so that its easy to find/use and audit ready (ie evidence inventories ARs key decisions job aids etc)

• Play a key role driving select initiatives across Technology Lines of Business and horizontal functions

• Design dashboards for Cyber Service Areas and teams providing simple and predictable performance insights to be leveraged to optimize delivery

• Support project and program delivery efforts through project and process management reporting engagement in senior leadership meetings and other governance activities

The Successful Candidate will:

• Demonstrate strong influential communications including across levels teams and organizations and have experience utilizing oral and written communication skills along with presentation skills

• Be an exceptional analytical thinker with strong conceptual and problemsolving skills sound independent judgment and meticulous attention to detail

• Effectively identify insights and communicate them to those they support acting as a change agent to influence our partners

• Have the ability to multitask with simultaneous projects and tasks while demonstrating urgency prioritization and ownership to drive issues to completion

• Be highly effective in rapidly changing environments

• Be selfmotivated

Basic Qualifications:

• High School Diploma GED or equivalent certification

• At least 2 years of experience developing evaluating or implementing governance of technology initiatives

• At least 2 years of experience working with crossfunctional teams

• At least 2 years of experience partnering with engineering teams

Preferred Qualifications:

• Bachelors Degree

• 3 years of experience leading cross functional projects in Cyber

• 3 years of experience with cloud risk governance control and security

• 3 years of experience developing metrics dashboards (Jira Confluence Tableau Quicksight)

• 3 years of experience driving organizational change and operational excellence

• 3 years of experience managing executive level stakeholders across different business functions

• Strong written and verbal communication skills

At this time Capital One will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B F1 OPT F1 STEM OPT F1 CPT J1 TN or another type of work authorization).

The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).