Senior Family Service SpecialistMaster Family Service Specialist

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Provides services to advocate for health safety and welfare or rights of clients and their families and assists them in obtaining needed services.
  
• Interviews clients and family members and/or professionals to gather personal social and background information; works closely with the client and family to formulate a clear description of the client and familys problems; identify the key forces which maintain the problems; discover resources and strengths available to the client and family to resolve the problems; and identify the blocks if any that prevent the client and family from resolving the problems without the intervention of the State agency.
  
• Determines eligibility for various social service programs offered by the agency or available in the community.
  
• In collaboration with the client and family develops and implements service/treatment plans outlining the goals and objectives to be accomplished methods and techniques to be used and anticipated results; assists the client and family in obtaining community social and/or therapeutic services and resources needed to accomplish plans and objectives.
  
• Conducts individual and family counseling sessions with clients and members of the family to aid in achieving satisfactory social development and adjustment to specific problems and situations.
  
• Assesses progress toward goals and makes recommendations on plans such as reclassification discharge aftercare emergency protective placement in emergency or crisis situations guardianship petitions or options counseling.
  
• Prepares social histories client progress reports evaluation and discharge summaries court reports or petitions; prepares and maintains a variety of records and files pertaining to clients assigned to caseload.
  
• Enforces court orders and conditions of community supervision as required. Attends court hearings and other judicial proceedings to answer questions make recommendations and present progress reports regarding clients.
  
• May be called upon to intervene in crisis situations such as potential suicides and battery against clients and sexual abuse cases. May coordinate with law enforcement and other emergency staff if needed. May be required to isolate and/or physically restrain clients who are acting out.
  
• May be required to perform emergency duty which requires being on call for an assigned time period.

2. Six months experience in health or human services focusing on the safety and welfare of families such as identifying issues barriers and goals; determining eligibility for and availability of community resources; assisting clients and their families in obtaining needed services; family conflict and crisis resolution and assessing progress towards goals.
3. One year of experience in case management such as assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal EVerify system where the State will provide the federal government with each new hires Form I9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at Process

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