Experienced Content Designer - Design
Experienced Content Designer - Design
Posted on :
20-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-04-2025
Job Description
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
Our Design team is made up of Product Designers Brand Designers Researchers Operations and Design Systems. We are excited to have a Content Strategist join our mix of Design experts.
Were looking for an experienced Content Strategist to join our Design team. Youll play a critical role in creating a clear cohesive contentled experience as customers and users navigate interacting with our products. Youll team up with Product Designers Product Managers Researchers and Engineers to envision the future of our voice and tone within our products and work closely with Brand Design and Marketing to bring our brand narrative to life through inproduct writing. Youll also oversee the development of content principles partner with Design Systems on a content system and have the opportunity to help grow a firstclass content practice within a growing design function.
Responsibilities
- Working with PMs Engineers Product Designers and Researchers to build bestinclass experiences for our Customers and Consumers
- Collaborating closely with Brand Designers and Marketing to develop a consistent voice and tone from external communications through our product experiences
- Prioritizing the highestimpact content design opportunities and proactively propose new ways to approach content in those areas
- Developing the strategy principles and information architecture to enable our Design teams to bring contentdriven vision to life
- Bringing excellent craft and a unique voice to our product writing
- Contributing to our content system and partnering closely with the Design Systems team
- Coach Designers and xfn partners on how to use our content system
- Building trust with customers and users and helping reinforce their feeling of being in control of their privacy
Must Have Requirements
- 6 years experience as a content designer content strategist or UX writer writing for digitalfirst consumer experiences
- Experience leading complex multiphase content strategies to create customer and usercentric product experiences
- Being impactoriented and knowing how to measure the success of your work through KPIs
- Ability to work autonomously making prioritization calls and proactively identifying opportunities for greater content and design impact
- Strong collaboration skills to work side by side with product designers researchers brand designers and crossfunctional partners
- Comfort using design software (e.g. Figma InVision Sketch) to present solutions visually lead collaboration sessions etc
Nice to Have
- Experience building relationships and partnering with Marketing and Communications teams
- Strong visual design skills
- Experience working at an organization with a diverse set of products and users
- Experience working at a B2B2C company
- Skills in working with Research and Data Science to test copy and content effectiveness
- Previous roles as the only Content Strategist on the team
$0 $0 a year
The target base salary for this position ranges from $X/year to $X/year in Zone 1 in Zone 4 or encompassing all Zones. The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 New York City and San Francisco Bay Area
Zone 2 Los Angeles Seattle Washington D.C.
Zone 3 Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 RaleighDurham and all other US cities
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
$166800 $250800 a year
The target base salary for this position ranges from $166800/year to $250800/year. The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 New York City and San Francisco Bay Area
Zone 2 Los Angeles Seattle Washington D.C.
Zone 3 Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 RaleighDurham and all other US cities
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at
Please review our Candidate Privacy Noticehere.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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