Information Specialist
Information Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position is located at our I10 Welcome Center in Pensacola Florida.
Core Responsibilities:
- Provide information and exceptional customer service to visitors of the Welcome Center. Providemaps and mileage as well as information about specific destinations attractions amenities or activities.
- Greet and provide refreshments to visitors at the citrus counter. Serve fresh Florida citrus juices as a welcome to the State of Florida. Report daily usage and assist with juice and citrus orders.
- Assist visitors in the lobby of the Center and the vending area. Direct visitors to
- brochures forcertain destinations or activities. Maintain up to date knowledge of Florida destinations activities accommodations and natural and cultural heritage assets.
- Plan and implement promotional events and activities related to themed months working withindustry representatives to carry out programs and promotions.
- Maintain an organized and stocked display of assigned brochures monitoring inventory levels tracking usage and ordering replacement supplies as needed.
- Assist in maintaining the cleanliness of the VISIT FLORIDA Welcome Center lobby and office area including mopping sweeping cleaning emptying and taking out trash.
Minimum Qualifications:
- High school diploma or equivalent
- 2 years of equivalent work experience
- Strong customer service skills and ability to work a frontline counter
- Team player with a flexible and positive attitude
- Must be able to obtain and maintain national certification as a Florida Information Specialist
- Ability to lift move and carry up to 20 lbs. regularly. Ability to stand walk and move freely through entire shift.
- Work with a knowledgeable highachieving passionate experienced & fun team
- Comprehensive benefits package including medical dental and vision plans
- 401(k) plan with generous employer match
- Vacation time paid company holidays and volunteer hours
- Professional development opportunities and tuition reimbursement for continued learning
- Thrive in a fastpaced dynamic work environment
- Live the values that drive our business: Make an Impact Work Purposefully and Live Passionately Persist
- Embody VISIT FLORIDAs team principles: Empathy Respect Collaboration Accountability and Fun
VISIT FLORIDA is an Equal Opportunity Employer.
Required Experience:
Unclear Seniority
Employment Type
Full Time
