Software Technician MF Customer Service Permanent Contract
Software Technician MF Customer Service Permanent Contract
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EUR 24000 - 28000
1 Vacancy
Job Description
Tasks
Join a dynamic 10person customer support team dedicated to helping users get the best out of a specialized HR software solution.
Your responsibilities:
- Support & assistance: Analyze and resolve technical and functional client requests
- Configuration: Adjust software settings to meet user needs
- Deployment: Install and update the software remotely
- Client advising: Help users optimize their use of the software
- Product improvement: Contribute to product evolution through your insights and feedback
Requirements
Profile Were Looking For:
- Degree in IT (Bac2 to Bac4 or equivalent)
- Minimum 2 years experience in IT support or technical assistance
- Knowledge of SQL and programming logic
- Comfortable working in a Windows Server environment
Key soft skills:
- Analytical mindset & ability to prioritize
- Active listening and interpersonal skills
- Team player proactive and serviceoriented
Benefits
- Profitsharing scheme
- Remote work: Up to 2 days per week available after 6 months
- Corporate health insurance: 60 covered by the employer
- Meal vouchers
- Training: Full onboarding and continuous training on products and tools
- Additional bonuses: Holiday bonuses profitsharing incentives PPV (Prime de Partage de la Valeur)
- Team spirit: Regular social events and teambuilding activities
- Worklife balance: Flexible working hours and one additional rest day every two weeks (scheduled with the team lead)
- Work environment: Modern offices surrounded by green spaces and close to local amenities
Employment Type
Full Time
