Job Description
Business Analyst
Overview
We are seeking a dynamic Business Analyst to join our team. The ideal candidate will be responsible for bridging the gap between IT and business using data analytics and system knowledge to assess processes determine requirements and deliver recommendations and reports to stakeholders.
Responsibilities
- Engage closely with business stakeholders to comprehend their needs objectives and challenges
- Elicit requirements using various techniques such as interviews workshops document analysis surveys and business process descriptions
- Act as a liaison between business stakeholders and technical teams to ensure mutual understanding and alignment
- Provide technical support and troubleshoot issues related to system functionality data integrity and performance
- Participate in planning and management activities including defining project scope and timelines
- Oversee the change management process by conceptualizing suggestions and solutions for strategic and operational changes
Qualifications
- Bachelors degree in Informatics Industrial Engineering or a related field
- Relevant certifications such as Certified Systems Analyst (CSA) Certified Information Systems Auditor (CISA) or similar are an advantage
- At least 35 years of experience in process and business analysis systems analysis design or related roles
- Demonstrated experience working with system analysis tools and techniques such as UML data modeling and process mapping
- Experience in telecommunications would be an advantage
Daytoday
- Translate business needs into precise and comprehensive functional requirements
- Coordinate the integration of new systems with existing system architecture
- Troubleshoot and resolve issues identified during testing
- Provide training and support to endusers to facilitate the adoption of new systems and technologies
Benefits
- Competitive salary
- Professional development opportunities
- Collaborative and inclusive work environment
If you are a proactive and analytical thinker with exceptional communication skills we would love to hear from you. Join our team and make an impact!
Required Experience:
IC