Primary Function of Position Looking for an IT SAM Analyst in Information Technology department involved in the management of software acquisition compliance maintenance renewals life cycle planning costing and vendor management.
Essential Job Duties
- Knowledge on different software licensing models and software licenses for perpetual and subscription software.
- Experience in working with software vendors/publishers to request Quotes Submitting Purchase orders Invoice Payment etc.
- Understanding and reviewing clauses in the software license agreements and contracts (contract is active contract/order form is for software licenses not services order forms/quotes are inclusive of all products/licenses/users renewal terms etc.
- Maintain and manage IT managed Software catalog within designated repository (preferably ServiceNow).
- Manage and process Software Renewals on a regular basis by utilizing and maintaining the software renewal calendar.
- Maintain compliance and software license positions throughout each software lifecycle including deploy manage harvest retire.
- Partner with all stakeholders to ensure Software licenses for new employees and exiting employees are coordinated assigned licensed and harvested/reused.
- Generate and maintain reports as well as dashboards for software spend compliance position to perform trend analysis.
- Execute and maintain documentation of procedures processes and reports concerning software asset management/ licensing matters.
- Maintain and track all software asset data in ServiceNow.
- Help in Software license Audits both internal and external.
- Communicate with end users on their software requests as well as usage.
- Coordinate and track activity with software vendors for strategic (EBC) and operational tasks.
- Maintain a current database for software vendor contacts and relevant information specific to the vendor and industry.
Qualifications :
Required Skills and Experience
- Minimum of 3 years of experience as software license and asset management analyst
- 2 years of ITAM tool experience (preferably ServiceNow)
- Experience in Software License Management / Software Asset Management
- Develop and track reports / dashboards in Smartsheet Tableau ServiceNow.
- Ability to develop clear concise and timely oral and written reports.
- Understanding of ITIL & ITAM methodology
- Strong vendor management and external communication skills
- Excellent internal communication skills (written and oral) and stakeholder management.
- Demonstrated ability to work in a fast paced and changing environment with short deadlines interruptions.
- Must be able to work independently.
Required Education and Training
- Minimum education: Bachelors or undergraduate degree in Computer Science Information Systems or equivalent experience
Preferred Skills and Experience
- Minimum of 3 years of experience as software license and asset management analyst
- 2 years of ITAM tool experience (preferably ServiceNow)
- Experience in Software License Management / Software Asset Management
Additional Information :
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Remote Work :
No
Employment Type :
Fulltime