Stockroom Supervisor
Stockroom Supervisor
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Job Description
Music is Universal
Its the passionate and dedicated team at Universal Music who help make us the worlds leading music company. From A&R to finance legal to digital sales to marketing Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender race disability sexual orientation religion belief age marital status background pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism dyslexia ADHD and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment workplaces and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards including alternatives to the online form or to disclose a neurocognitive condition please email
The A Side: A Day in The Life
We are seeking a highly organized and proactive Stockroom Supervisor to manage stock operations at our Abbey Road shop. This role involves overseeing the receipt storage and distribution of stock across three onsite stockrooms and two offsite storage units (Space Station).
The ideal candidate will ensure efficient stockroom organization support retail operations and manage deliveries with a keen focus on accuracy quality control and safety. The Stockroom Supervisor will also be responsible for training the team in heavy lifting and general health & safety procedures.
The B Side: Skills & Experience
Stockroom Management
- Maintain a clean organised and accessible stockroom to ensure a safe working environment.
- Optimise stockroom layout based on sales trends and retail needs.
- Manage stock replenishment liaising with the Store Manager to balance stock between storage and the shop floor.
- Ensure consumables (e.g. swing tags tape markers box cutters) are sufficiently stocked by coordinating with theSupply Chain Manager.
- Ensure the availability of packaging materials for outgoing shipments.
Receiving and Processing Deliveries
- Collect and oversee the delivery process for the retail department.
- Verify dispatch labels to track missing or undelivered boxes.
- Inspect incoming stock for visible damages and document any issues.
- Match deliveries against theAbbey Road Order Trackerand confirm item counts.
- Perform quality control on received stock and document any faulty or damaged items.
- Report all stock discrepancies including missing faulty or damaged stock to theSupply Chain Manager.
- Bookin stock using the PO reference numbervia the scanning system.
- Inform theSupply Chain Manageror Buyer about new product arrivals to facilitate quality checks and system updates.
- Prepare daily delivery reports listing received items and highlighting any discrepancies.
OffSite Storage Management Space Station
- Monitor stock levels and liaise with the Store Manager for weekly restocking.
- Create and maintain a replenishment list based on stock levels.
- Arrange van bookings for stock transfers.
- Keep theSpace Station inventory spreadsheetup to date.
- Send weekly reports detailing incoming and outgoing stock.
- Monitor carrier bag stock and alert the Store Manager when supplies are low.
- Maintain a clean and organised storage space ensuring accessibility and safety.
- Plan and coordinate the removal of pallets and waste in collaboration with theSupply Chain Manager.
ECommerce Fulfilment
- Pick stock based on provided picking lists.
- Apply barcodes to products using inhouse printed labels.
- Securely package items for shipment.
- Attach necessary transfer documents and dispatch labels as provided by theSupply Chain Manager.
Person Specification
- Experience in stockroom or warehouse supervision ideally in a retail environment.
- Strong organisational skills and attention to detail.
- Comfortable with heavy lifting and physical work.
- Confident using Excel and stock management systems.
- Ability to manage competing priorities in a fastpaced setting.
- A proactive teamoriented approach with excellent communication skills.
- Willingness to take ownership solve problems and improve processes.
Bonus Tracks: Your Benefits
- Group Personal Pension Scheme (between 3 and 9
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Just So You Know
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However the business operates in an environment that demands change and the jobholders specific responsibilities and activities will vary and develop. Therefore the job description should be seen as indicative and not as a permanent definitive and exhaustive statement.
Job Category:
Customer ServiceRequired Experience:
Manager
Employment Type
Full Time
