Full-Time Overnight Relief Front Desk Agent
Full-Time Overnight Relief Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dependable friendly and detailoriented FullTime Overnight Relief & Front Desk Agent to join our team. This dualrole position covers overnight front desk responsibilities as well as providing support and coverage for the front office team as needed. Youll be the welcoming face of the property ensuring guests feel at home no matter the hour and helping the team maintain smooth operations.
Benefits
Group insurance including medical dental and vision in addition to companypaid life insurance
Optional insurance plans include Short and Longterm disability Accident and Critical Illness
401K retirement program with employer match
You work hard and deserve time to unwind and relax. Thats why we offer paid time off including vacation days personal days and holidays
Hotel discounts throughout Main Street Hospitalitys hotel portfolio
Career development child reimbursement and more!
Responsibilities:
Greet guests warmly and professionally providing exceptional service from checkin to checkout.
Handle overnight front desk duties including guest requests reservations and daily audit procedures.
Monitor property security and maintain a calm safe environment during overnight hours.
Process payments balance the days transactions and prepare reports as part of the night audit process.
Assist with front desk coverage during nonovernight shifts as needed.
Communicate effectively with housekeeping maintenance and management teams.
Maintain knowledge of hotel services promotions and local attractions to assist guests.
Respond promptly to guest inquiries concerns and emergencies with professionalism and care
Qualifications:
Previous experience in hospitality or a customer service role preferred.
Comfortable working independently during overnight shifts.
Strong communication and problemsolving skills.
Reliable punctual and able to multitask in a fastpaced environment.
Familiarity with hotel property management systems is a plus.
Flexible schedule including weekends and holidays.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
