Business Analyst
Business Analyst
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$ 76800 - 144000
1 Vacancy
Job Description
Employee Applicant Privacy Notice
Who we are:
Welcoming collaborative and having the opportunity to make an impact is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the worlds largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection security decisionmaking analytics and regulatory compliance functionality combined with customized responsive and flexible programs to accelerate the success of all payments companies and solve tomorrows payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at role:
As a Business Analyst you will be responsible for working with cross functional stakeholders to define develop and implement new processes and tools that will make things simple for our associates and improve the experience for our members clients and their customers.
We are looking for a Business Analyst to join the Operations Infrastructure team. The Ops Infrastructure team is part of the Global Operations Strategy & Transformation team which focuses on strategic business transformation initiatives across SoFi and Galileo to align people processes and tools with company priorities.
What you will be doing:
Partner across internal teams and stakeholders to understand business and operational needs
Evaluate prioritize and sequence business capabilities for implementation
Document current state workflows and develop end to end futures state workflows
Conduct gap analysis to identify design document and implement solutions to improve business outcomes and deliver consumercentric solutions
Partner across the team to support the definition of new or improved processes policies and procedures in tandem with delivery of new Operations systems and tools.
Define requirements user stories and acceptance criteria for new systems and tools
Partner with engineering teams to build and deploy new systems/tools while ensuring business needs are met
Organize develop and coordinate comprehensive endtoend test cases for User Acceptance Testing (UAT)
Organize coordinate and conduct user demos
Collaborate across team to support implementation / go live of new features/capabilities
Partner to establish: processes procedures training and communications
Solicit user feedback to learn iterate and innovate
Define standard metrics to establish baselines and measure outcomes
What youll need:
Bachelors Degree in business or technical field
35 years of experience as a business analyst
Strong verbal and written communication skills
Track record of successfully working with business to understand business needs and define/document solutions
Pega case management experience
Exemplary problem solving skills
Demonstrates a strong bias for action
Ability to be agile; Comfortable with change and continuous improvements
Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining selfdirected and detail oriented
Ability to work independently as well as collaboratively with a team on multiple tasks and assignments
Structure ambiguous problems and take action to solve them
Synthesize complex information into clear takeaways and recommendations using both qualitative and quantitative methods
Consumer / Client centric focus
Excellent MS Office / Google Suite skills
Lean Six Sigma experience preferred
Agile experience preferred
Financial payment experience preferred
USBased Base Compensation
$76800 $144000 USD
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion (including religious dress and grooming practices) sex (including pregnancy childbirth and related medical conditions breastfeeding and conditions related to breastfeeding) gender gender identity gender expression national origin ancestry age 40 or over) physical or medical disability medical condition marital status registered domestic partner status sexual orientation genetic information military and/or veteran status or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Galileo is committed to embracing diversity. As part of this commitment Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process please let your recruiter know or email .
Due to insurance coverage issues we are unable to accommodate remote work from Hawaii or Alaska at this time.
Required Experience:
IC
Employment Type
Full Time
