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Employee Benefits Account Manager Hybrid Atlanta GA Cartersville GA Athens GA
OPPORTUNITY TO JOIN AN ESTABLISHED AGENCY THAT VALUES THEIR TEAM AND WORK CULTURE ENCOURAGES EDUCATION AND GROWTH AND EXCELS IN CLIENT SERVICE!
Responsible for managing a portfolio of group benefits clients providing exceptional service and ensuring successful plan implementation and renewals.
This role involves daily interaction with clients carriers and internal teams to deliver strategic solutions that meet the employee benefits needs of businesses.
Serve as the main point of contact for assigned client accounts regarding group health and welfare benefits.
Manage client communications including plan options claims renewals enrollments and compliance updates.
Assist in the implementation and onboarding of new employee benefits plans.
Coordinate and lead client meetings including open enrollment presentations and renewal reviews.
Work closely with carriers and vendors to obtain quotes negotiate rates and resolve service issues.
Ensure all required documentation is completed and maintained accurately in systems (e.g. CRM or agency management software).
Monitor compliance with applicable laws and regulations (e.g. ACA ERISA HIPAA).
Proactively identify opportunities for plan improvement cost savings or enhanced employee engagement.
Collaborate with Account Executives Producers and other departments to support client objectives.
Stay up to date on industry trends product offerings and legislative developments.
Education: Bachelors degree preferred or equivalent work experience.
Experience: 3 years in employee benefits account management or a related field (insurance HR etc..
Licensing: Active Life & Health insurance license required or must be obtained within a specified time.
Skills:
Strong interpersonal and relationshipbuilding abilities
Excellent verbal and written communication skills
Detailoriented with excellent organizational skills
Proficient in Microsoft Office Suite and relevant benefits software platforms (e.g. BenefitPoint Ease Zywave)
Ability to manage multiple projects and meet deadlines
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Required Experience:
Manager
Full-Time