Doctors Technician PEG
Doctors Technician PEG
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Salary Not Disclosed
1 Vacancy
Job Description
**Job Summary:**
Are you passionate about helping others and ensuring an exceptional customer experience Physicians Eyecare Group is seeking a dedicated Doctors Technician to be the pivotal point of patient care in the clinical and retail setting. As a Doctors Technician you will provide outstanding customer service to patients collaborate with the clinical team and play a crucial role in delivering highquality eye care services.
**About Us:**
Physicians Eyecare Group boasts over a decade of experience in the optometry industry with independent practices strategically located within or near Stanton Optical retail stores. Our focus on delivering quality eye care in a fast friendly and affordable manner sets us apart making every patient interaction meaningful and exceptional.
**Why Join Our Team**
Opportunity to work in a flexible dynamic environment that encourages innovation and creativity.
Competitive benefits package including medical dental and prescription drug coverage life and disability insurance free eyeglasses and more.
Professional development promotion opportunities and Employee Assistance Program.
Competitive compensation structure with commissions based on sales.
Collaborative and supportive team environment.
**Responsibilities:**
**Physicians Eyecare Group Clinical Duties:**
Provide assistance in Diagnostic PreTesting Digital Refraction Contact Lens care and other clinical activities following PEG standards.
Communicate effectively with supervising PEG physician for patient care guidance.
Enhance the patients clinical experience and maintain clinical care standards.
Handle contact lens insertion and removal and manage clinical supplies as needed.
Ensure accuracy of patient information and meet clinical performance goals.
**Operational Duties:**
Deliver exceptional patient experiences and support store goals and initiatives.
Greet patients understand their needs promote products and facilitate sales.
Collaborate between retail and professional services for seamless patient care.
Manage appointments resolve patient complaints and maintain brand standards.
Maintain patient records confidentially and ensure compliance with HIPAA regulations.
Assist in customer repairs lens assembly and delivery accuracy.
Monitor lab area standards equipment maintenance and order fulfillment timelines.
Perform duties to uphold brand standards and fulfill customer orders promptly.
**Key Qualifications:**
1 year experience in customer service.
Strong multitasking and communication skills in a team setting.
High school diploma or equivalent.
Flexible work hours based on business needs.
Proficiency with Microsoft Suite 365.
Optical experience is a plus.
Physicians Eyecare Group is an equal opportunity employer committed to a diverse and inclusive work environment. We welcome applicants from all backgrounds without regard to race color religion gender national origin age disability or any other characteristic protected by law. If you require accommodation to apply for a position please contact us at
Join us in providing exceptional eye care services and making a positive impact on our patients lives!
Required Experience:
IC
Employment Type
Full Time
