Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Buchanan Auto Stores is hiringfor a Service Advisor for our store in Westminster MD Buchanan Kia. As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be wellversed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
At Buchanan Auto Storesour experienced and expert sales and service staff have one goal to make sure that everyone who walks through our doors leaves saying the same thing Buchanan really is better! If you are looking for an opportunity to work for a fast growing family owned dealership Buchanan Auto Storesis for you! Buchanan Auto Storesis always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At Buchanan Auto Stores we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. AtBuchanan Auto Stores we believe our employees are our greatest asset. As such we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance.
- Clean driving record
- Willing to submit to a preemployment background check
- Must have at least 5 years dealership experience
Required Experience:
Unclear Seniority
Employment Type
Full-Time
