Senior Claims Adjuster - Design Construction Professional Indemnity
Senior Claims Adjuster - Design Construction Professional Indemnity
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Job Description
Primary Details
Time Type: Full timeWorker Type: Employee.Senior Claims Adjuster Design & Construction Professional indemnity
London (Hybrid)
Permanent
At QBE our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
Our Claims team at QBE is not just a department its a powerhouse designed to meet the everevolving needs of our business and our customers. With over 500 talented individuals across multiple locations in the UK and Europe our team is a true reflection of the diversity and strength that drives us forward.
Handling more than 200000 claims annually QBE has built a reputation for excellence in the market recognized far and wide for its technical expertise and industry leadership.
The opportunity
Were now looking to expand our team by hiring a Senior Claims Adjuster who can help us continue our legacy of excellence and innovation. If youre ready to take the next step in your career and join a dynamic team that thrives on collaboration expertise and exceptional service wed love to hear from you!
Your new role
Youll manage a dedicated portfolio of complex and high value design and construction professional indemnity claims from start to finish. Additionally youll support the Assistant Claims Manager by mentoring junior Claims Adjusters and interns helping them grow their technical skills. The role will predominantly focus on design and construction claims but if desired there will be opportunities to handle other PI claims as well as claims arising from Management Liability Financial Institutions Transaction Liability and Cyber policies.
Main Responsibilities:
Investigate manage and resolve complex and high value Financial and Specialty Markets claims efficiently and in the timely manner in accordance with policy terms and conditions in line with QBE Claims Philosophy.
Support the implementation of the Claims strategy to enable delivery of overall business targets.
Identify and investigate coverage issues so as to ensure that the companys liability is in line with its contractual commitments
Identify subrogation contribution and other recovery issues and ensure that these are successfully pursued where appropriate
Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis
Support the development of relationships with internal stakeholders and external customers to enable the Claims function to fully support their needs.
Manage external legal providers analyse coverage and defence reports and be prepared to challenge advice to enable crucial decisions on claims strategy.
About You
Experience in handing professional indemnity design and construction claims at an insurance company adjuster broker or law firm.
Excellent organisational investigation analytical and negotiation skills
Great communication skills including experience of presenting
Enthusiasm for change and continued development
The ability to mentor and build strong relationships with internal and external stakeholders
Professionalism and understanding of regulatory and statutory standards and requirements
IT skills including experience with MS Office and London Market claims systems
Why QBE At My Best
At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA.
#LIHybrid
Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
To find out more about why you should work for QBE visit our careers website.
At My Best QBE Benefits
You are more than your work and QBE is more than a workplace which is why we provide you with the benefits support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working balancing work and life is important so our flexible working opportunities are open to all this can include parttime job share and compressed hours.
Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10 of your basic salary.
Private medical insurance we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.
Short term remote work abroad you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our netzero goal to achieve yearonyear reductions in carbon footprint by investing more in green businesses than the broader market so your savings are looking after the planets future as well as your own.
CycletoWork benefit from regular exercise whilst making your commute greener and cheaper select and bike and/or accessories up to the value of 5000.
To find out more visit our Reward Page
QBE Awards
Some of the awards QBE are proud to have won been a finalist for and shortlisted for include;
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5Star Cyber Awards 2024: QBE rated as a 5Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5Star Employer
You can view all our awards here
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page
Accessibility
Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.
ESG & Sustainability
At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a netzero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our netzero pledges and inclusion of diversity targets and our awardwinning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report
What nextIf you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment what if it was yours too
APPLY NOW and lets make it happen!
Skills:
Adaptability Analytical Thinking Claims Settlement Coaching Communication Critical Thinking Customer Value Management Insurance Claims Processing Intentional collaboration Managing performance Problem Solving Regulatory Compliance Risk Management Standards Compliance Working IndependentlyHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Senior IC
Employment Type
Full-Time
