Field Supervisor Switchgear and Busbar - Anderson SC
Field Supervisor Switchgear and Busbar - Anderson SC
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Job Description
- Supervise train and assist other field service technicians while being responsible for all aspects of field service work in the area.
- Perform complex troubleshooting specialized tests inspections and appraisals on electrical apparatus and electrical systems.
- Supervise large projects requiring specialized skills such as acceptance tests commissioning of larger substations supervising turnkey projects detailed power survey and other types of electrical consultation.
- Instrumental in developing tests and inspections in new areas of field services.
- Perform job estimating proposal preparation fieldwork scheduling reports and billing.
- Write complete detailed reports promptly at end of project using a computer and accurately process job billing.
- Actively involved client interface and business development activities.
- Responsible for registering Area associates for training needed to progress in the job progression.
- Oversee and schedule all OJT requirements of Area associates to complete training.
- Provides guidance to others on complicated situations
- Maintain certifications per Job Progression table
- Assist in development of Safety and Quality procedures/guidelines
- Provide accurate and timely reporting according to company guidelines
- Timecards expense reports mileage reports ticket closure forms et al.
- Maintain individual inventory in accordance with company policy
- Maintain company property according to company policies
- Vehicle credit cards PPE test equipment laptop et al.
- Provide proper and adequate communication to internal and external customers
- Provide estimated time of arrival to the customer for where applicable
- Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
- Maintain customer satisfaction rates according to company guidelines
- Attend Customer Meetings as required
- In all aspects of job requirements must lead by example and conduct themselves in a higher standard. Must act and perform as a role model to all field associates
Ability to:
- Conduct themselves in a high degree of professionalism and of service delivery
- Ability to handle stressful situations and provide a calming effect to customer
- High level of diplomacy when interacting with internal and external customers
- Maximize productivity by combining service opportunities
- Complete all work in an efficient and timely manner
- Capable of making technical and commercial decisions under pressure
- Maintain productive utilization rate according to company guidelines
- Enforce company dress code and safety regulations
- Meet or exceed onsite response time requirements for each customer
- Understand and comply with company startup/escalation processes and procedures
- Maintain proper and adequate level of internal communications
- Ability to communicate with all levels within the organization Managers coworkers Support Services electronic communications et al.
Supervisory Responsibilities
- 810 Service Center Field Technicians (FTs)
QUALIFICATIONS
- Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience OR High school education or equivalent and ten years minimum same or similar work experience.
- Possess a working knowledge of Electrical Power Distribution Generators Switchgear Automatic Transfer Switches et al.
- Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures
- Strong knowledge of the National Electrical Code and various industry standards such as OSHA and NFPA.
- Provide onsite customer consultation must be able to present themselves as an expert in the field
- Expert analytical problemsolving and communication skills (verbal and written) required.
- Able to manage customer expectations during stressful situations
- A high degree of communication supervisory organizational and management skills are required
- Valid drivers license is required
- Must be able to read and interpret electrical line diagrams and blueprints
- Ability to summarize and report all work related tasks performed
- Ability to give technical assistance via the telephone to customers on a regular basis
- Independently evaluate recognize and recommend acceptable customer solutions based upon site evaluation
- Recommend and direct activities at a customer site by leading technical activities of other technicians at a customer site
- Must have ability to regularly lift at least 50 pounds
- Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus
- Strong computer skills including editing formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computercontrolled test equipment.
- Foster a CustomerFirst Mindset
PHYSICAL & ENVIRONMENTAL DEMANDS
- Medium Lifting 30 Ibs. 45 Ibs.
- Heavy Lifting (over 50 Ibs.
- Frequent Standing
- Frequent kneeling / crawling / stooping
- Frequent bending / twisting
- Frequent climbing (stairs ladders)
- Frequent driving (car van truck
- Noise Level (Medium / High need to shout to be heard)
- Working around moving machinery (forklifts tractors)
- Protective Equipment Required (earplugs gloves eyewear respirator mask etc.
TIME TRAVEL REQUIRED
- 80
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- HighPerformance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a CustomerFirst Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design manufacture and service the missioncritical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
Manager
Employment Type
Full Time
