Hotel:
Concord Embassy Suites
5400 John Q. Hammons Dr. NW
Concord NC 28026
Housekeeping Public Space
Full time
Atrium SPIRIT where teamwork passion and appreciation ignite service excellence
Primary Purpose:
The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly attentive and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.
Work Performed:
- The Housekeeping Associate will be tasked with the following duties responsibilities and assignments:
- Cleanand maintain hotel guest rooms publicareasand laundry within the hotelper established protocols including but not limited to:
- Removal of all used and unused linen/terry from room
- Disinfect all high touch surfaces and unused amenities
- Clean bathrooms
- Clean glass and mirrors dust and polish furniture and equipment
- Replace burned out light bulbs
- Remake beds with clean linens
- Replenish supplies such as drinking glasses writing supplies and bathroom supplies
- Empty wastebaskets and transport other trash and waste to disposal areas
- Clean rugs carpets upholstered furniture anddraperies;
- Ensure usage of approved cleaningchemicals;
- Operate stock and maintain storage closets and room attendant carts to include such items as linens towels toiletry items and cleaningsupplies;
- Maintain cleanliness and organization in all workareas;
- Examine and sort articles for laundry according to color fabric dirt content and cleaning techniquerequired;
- Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and presslinen;
- Make rounds through the halls each shift to ensure public areas aredisinfectedclean and tidy taking care to remove or replace anything out oforder;
- Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium laborguidelines;
- May be required to train newly hired associates and support ongoing performancedevelopment;
- Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment whenapplicable;
- Observe precautions required to protect hotel and guest property report damage theft and found articles tosupervisor;
- Follow all company and safety and security policies and procedures report equipment problems and maintenance issues accidents injuries and safety hazards or unsafe work conditions to leadership; and
- Any and allother work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
- Previous hotel housekeeping or other applicable cleaning experience
- Prior customer service experience
- High school diploma or equivalent
- Able to lift a minimum of 50lbsoccasionally and 20lbs regularly
- Ableto bend and squat repeatedly
- Able to walk and stand for duration of scheduled shift
- Flexible towork dayshifts early mornings eveningsnightsweekends and holidays
At Atrium Hospitality youre a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay great benefits and exciting perks to support you on and off the job.
Including:
Daily Pay Get paid when you need it
Exclusive Travel Discounts Save big at Marriott and Hilton properties
401k Plans Invest in your future
Comprehensive Medical Insurance Your health matters to us
Additional PropertySpecific Perks Because every location has something special to offer
But we dont just offer jobswe help you build careers. With internship programs training plans hundreds of self paced on line classes and opportunities at 70 hotels nationwide you can grow your future the way you want.
Ready to take the next step Join a team that values you and your future!
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
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