Market Audience Researcher Mid-level
Market Audience Researcher Mid-level
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Job Description
Company Description
Depop is the communitypowered circular fashion marketplace where anyone can buy sell and discover desirable secondhand fashion. With a community of over 35 million users Depop is on a mission to make fashion circular redefining fashion consumption. Founded in 2011 the company is headquartered in London with offices in New York and Manchester and in 2021 became a whollyowned subsidiary of out more at
Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome no matter who they are or where theyre from. Just as our platform connects people globally we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences knowing they drive innovation and bring us closer to our users. Were proud to be an equal opportunity employer providing employment opportunities without regard to age ethnicity religion or belief gender identity sex sexual orientation disability pregnancy or maternity marriage and civil partnership or any other protected status. Were continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
If due to a disability you need adjustments to complete the application please let us know by sending an email with your name the role to which you would like to apply and the type of support you need to complete the application to . For any other nondisability related questions please reach out to our Talent Partners.
The Insights team within Depop supports the entire business. Our analysts are embedded within Product and Marketing teams and are an integral part of making sure our business is as datadriven as possible.
We are currently looking for a Market and Audience Researcher to support our external research efforts. In this role you will work closely with stakeholders across Marketing Brand and Strategy to design and conduct research into our markets audiences and users. This role would involve primarily Quantitative research analysis with opportunities to work on Qualitative projects as well.
Your objective would be to use a variety of primary and secondary research methods to stress test validate and complement the findings from our internal analysis and help us extend our understanding of our business environment.
Responsibilities:
Understanding user sentiment: Owning our regular internal feedback surveys and helping the business understand whats top of mind for our users. This includes advising on optimal data collection and sampling methodologies
Campaign support: Conducting primary research about our audience to help feed into creative briefs and marketing strategy supporting the marketing team with creative testing
Business strategy: Supporting our Strategy team in shaping the future of Depop by designing & conducting primary quantitative research about our markets audiences and users from questionnaire design through to data analysis
Identifying and sourcing appropriate secondary data points and research to supplement our internal data and primary research efforts joining them together with relevant internal data points to build a holistic understanding of the topic at hand
Interpreting findings and making recommendations based on the data collected
Requirements:
Proven track record of conducting impactful market research and ability to turn research data into clear findings and compelling narratives that inform decisions
Proven experience of conducting handson projects using quantitative research methods (e.g. designing and programming surveys)
Some experience of running projects using qualitative research projects (e.g. interviews focus groups)
Ability to work independently endtoend to design conduct and synthesise research with minimal supervision
Advanced proficiency in either Excel or Google Sheets
Ability to collaborate closely with other analysts to link research findings with analytics
An excellent confident communicator with strong interpersonal skills and good at building relationships both with colleagues across the business as well as with our users
Commercial awareness and a proactive approach to make a difference and drive impact
A hunger to learn natural curiosity and a keen eye for detail
A strong sense of ownership and highly organised nature
Bonus points if you have
Experience working in an inhouse Insights or Analytics team
Proficiency in SQL
Additional Information
Health Mental Wellbeing
PMI and cash plan healthcare access with Bupa
Subsidised counselling and coaching with Self Space
Cycle to Work scheme with options from Evans or the Green Commute Initiative
Employee Assistance Programme (EAP) for 24/7 confidential support
Mental Health First Aiders across the business for support and signposting
Work/Life Balance:
25 days annual leave with option to carry over up to 5 days
1 companywide day off per quarter
Impact hours: Up to 2 days additional paid leave per year for volunteering
Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop to give you a chance to recharge or do something you love.
Flexible Working: MyMode hybridworking model with Flex Office Based and Remote options *role dependant
All offices are dogfriendly
Ability to work abroad for 4 weeks per year in UK tax treaty countries
Family Life:
18 weeks of paid parental leave for fulltime regular employees
IVF leave shared parental leave and paid emergency parent/carer leave
Learn Grow:
Budgets for conferences learning subscriptions and more
Mentorship and programmes to upskill employees
Your Future:
Life Insurance (financial compensation of 3x your salary)
Pension matching up to 6 of qualifying earnings
Depop Extras:
Employees enjoy free shipping on their Depop sales within the UK.
Special milestones are celebrated with gifts and rewards!
Required Experience:
Manager
Employment Type
Full-Time
