DescriptionUnleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Merchant ServicesStrategic Initiatives Delivery for eCommerce you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with crossfunctional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Oversees defined solution delivery; development risk management and coordination of business growth targets with the business: client and regional segments.
- Coordinates with global stakeholders inside and outside of the product organization to: 1 complete detailed designs and arrive at estimated sizing; 2 sequence deliveries against overall solution delivery as established by Solutions; 3 produce the necessary materials and training to successfully hand new solutions over to BAU teams.
- Leads the relevant PDLC process sections in the creation of solutions with a focus on disciplined planning and delivery.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
- Writes the requirements epics and user stories to support product development
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Required Experience:
IC