Business Services Coordinator
Business Services Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Who We Are
We started our company to help others launch and run their own businesses at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start run and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms taxes or ongoing state compliance.
We are a remote company based in Austin Texas. We have team members from Florida to Oregon and all points inbetween. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting running and growing their business.
If the idea of helping people and working with a genuinely caring supportive team excites you then youve come to the right place.
The Role
ZenBusiness is seeking an enthusiastic and detailoriented Business Services Coordinator to support a rapidly growing team of ling and compliance agents. The ideal candidate prides themselves on being organized collaborative reliable dependable and selfmotivated. You look at a pile of papers and cant wait to organize and le them all. Nothing is as satisfying as a beautifully executed todo list. And teamwork makes the dream work one of your core values. The position requires exceptional attention to detail good communication skills precise response times and highvolume data and task organization.
This position will report to our Business Services Manager. We are looking for someone who can work inoffice with fulltime availability Monday through Friday during ofce hours 8 am 5 pm (local time).
Responsibilities
- Administrative support including customer and government agency correspondence document management and other department support functions as needed.
- Maintain and le all department records (such as evidence correspondence and receipts) according to records management protocols and naming conventions.
- Prepare and send mail via USPS and/or FedEx.
- Receive and process incoming mail and Federal Express and distribute them to the appropriate recipient(s).
- Act as the main point of contact for Service of Process (SOP) documents. Duties include but are not limited to accepting service preparing documents to be forwarded to clients preparing rejection letters and emailing copies of documents to clients as needed.
- Scan documents and upload them to the company database.
- Maintain a high level of professionalism with office staff Processor Servers Clients and other stakeholders.
- Ensure Salesforce data integrity by updating Cases Accounts and other objects as instructed during and after each customer contact.
- Stay updated on product knowledge and take the initiative to expand industry knowledge.
Qualifications
- High School Diploma GED or relevant industry experience.
- Excellent written and verbal communication skills.
- History and proven experience in effectively prioritizing workload to meet objectives.
- Experience with Salesforce or other CRM applications.
- Excellent interpersonal communication skills.
- Demonstrated ability to work independently.
- Ability to adapt to everchanging priorities with a positive and constructive attitude.
- Comfortable with a rapidly growing tech startups pace dynamic environment and ambiguity including crossfunctional problemsolving and collaboration process and system optimization and new product and service launches.
- Previous experience in an office environment.
Bonus Qualifications
- Data Entry experience
- Adobe DC and Salesforce knowledge
- macOS and GWorkspace knowledge is a plus!
- College degree preferred
Remote Culture. A great company culture leads to happy employees and happy employees lead to happy customers. We provide our employees with good salaries benefits equity and interesting challenges that have a positive impact.
Lets stay connected! We believe in staying connected and we have a weekly All Hands meeting every week. We also have a social committee that hosts frequent events. Weve held a virtual talent show costume competitions monthly lunch and learn series Hackathons and more!
Benefits. The company offers various benefits to employees and their dependents including medical vision dental disability and life insurance as well as parental and military leave. Other benefits include an employee assistance program 401k match annual bonus pet insurance and RSUs. Paid parking* and 10 paid holidays are also provided.
Diversity Equity and Inclusion. We believe in diversity equity & inclusion. At ZenBusiness every voice counts no matter your race ethnicity gender sexual orientation age location or background. We celebrate the diversity of our teams knowing that our products services and customers thrive best when we lean into and celebrate our differences.
Please check out our careers page to learn more about our culture benefits and open opportunities.
*applicable to inoffice employees
Required Experience:
IC
Employment Type
Full Time
