Office Manager
Office Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Overview
The Office Manager is a central leadership role responsible for ensuring that our daytoday operations
HR functions compliance processes and client support systems run with precision and care.
Were looking for someone who is organized techsavvy peoplefocused and committed to excellence.
The ideal candidate is someone who leads with empathy builds trust and thrives in dynamic
environments. This position works directly with the Owner to help execute strategy improve processes
and foster a highperformance missionaligned culture.
Key Responsibilities:
Office & Administration
Oversee daily office operations and maintain a smooth professional environment.
Coordinate office supplies mail vendor relationships and digital/physical records management.
Organize internal team events and external community engagements to strengthen our presence
and reputation.
HR & Compliance
Manage caregiver recruiting onboarding and compliance processes from start to finish.
Conduct interviews and occasionally lead onboarding for new office or field staff.
Maintain uptodate and compliant employee files; monitor license/certification status.
Promote a positive culture and high morale among staff and caregivers.
Scheduling & Labor Management Support the Scheduling Coordinator to ensure efficient staffing and client satisfaction.
Monitor labor costs and overtime to control expenses while maintaining quality care.
Maintain and improve gross margins across cases through effective staff planning.
Payroll & Billing
Review timesheets process payroll using Paychex and coordinate invoicing and collections.
Ensure billing accuracy and documentation for longterm care (LTC) clients.
Handle contracts account setups and billing for state/government programs etc.
Strategic Support
Collaborate with the Owner on growth strategies operational improvements and goal tracking.
Participate in KPI reporting and business reviews to ensure targets are met.
Team Leadership & Communication
Lead weekly and monthly team meetings to review priorities address challenges and driveresults.
Track and present key performance metrics to ensure alignment and accountability across theteam.
Qualifications
- Experience in home care operations including caregiver recruiting scheduling payroll compliance and managing client or state contracts etc.
- Compassionate empathetic and genuinely passionate about their work and the people they support.
- Strong interpersonal and communication skills with a leadership mindset.
- Highly organized and able to manage multiple tasks and priorities.
- Techsavvy; comfortable using platforms like ClearCare/WellSky Paychex Microsoft Office and similar tools.
- Ability to maintain confidentiality and act with discretion and professionalism.
Why Join Us
Make a difference that matters. Your leadership will directly impact the lives of clientscaregivers and the team.
Join a purposedriven team. We are grounded in integrity compassion and service.
Lead with heart. Be part of an environment that values empathy professionalism and doing theright thingalways.
Grow with purpose. As we expand our services and partnerships youll help shape the future ofour operations and your own leadership path.
All candidates must successfully complete a comprehensive background screening process. This includes fingerprinting and state registration as a home care aide in compliance with state regulations. This process is mandatory for ensuring the safety and wellbeing of our clients and is not based on any discriminatory factors. The background check will be conducted postjob offer and is a condition of employment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Required Experience:
IC
Employment Type
Full-Time
