Content Management Analyst
Content Management Analyst
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1 Vacancy
Job Description
If making a difference matters to youthen you matter to us.
Joinus atWolters Kluwerand be part of a dynamic global technology company that makes a difference every day. Were innovators with impact. We provideexpert software & information solutions that the worlds leading professionalsrely on in the moments that matter most.
Youllbesupported by collaborative colleagues who share a are21000 people unique in ourdreams life stories abilities and passions who come together every daywith one ambition: to make a difference. Wedo our best work together connecting to create new innovations with impact.
The Content Management Analyst identifies researches analyzes and summarizes new and updated legal or compliancerelated statutory and regulatory requirements for inclusion in Wolters Kluwer insurance products. The Content Management Analyst effectively translates complex regulations into product solutions by authoring legal/compliance content creating product content design requirements writing business rules and summaries and educating internal and external customers on legal/compliance requirements and their implications. The Content Management Analyst should have knowledge of both the legislative process and the insurance industry as well as the ability to analyze complex legal topics and summarize them in plain English.
Responsibilities:
Analyze and summarize incoming legislative and regulatory material
Write summaries of regulatory/statutory content (updating existing content and creating new content) and update WK products and product documentation
Track review and analyze general regulatory/statutory changes and customer requests and determine impact to WK product content
Demonstrate general knowledge relevant to Wolters Kluwer insurance products including legal and compliance knowledge and industry best practices and apply this knowledge for continuous improvement of WK products in the areas of content quality product enhancements and operational efficiencies
Develop and maintain effective relationships with internal and external customers
Provide training to help other employees acquire and apply compliance knowledge
Author or draft customer communications (e.g. release notes alerts etc.
Respond to compliance and product related inquiries from internal and external customers with priority and excellence
Develop and maintaingeneralcompliance knowledge and stay abreast of regulatory changes through selfstudy continuing education classes
Perform other duties as requested by supervisor or project lead
Provide quality work product ontime (within project scope schedule and budget) and without defects. Immediately report any impediments that put a deadline at risk
Demonstrate an ability to work collaboratively with Wolters Kluwer departments
Demonstrate an ability to manage administrative requirements and adhere to CCOE deadlines
Uphold professionalism professional responsibilities and Wolters Kluwer core values & CCOE guiding principles
Requirements:
Demonstrated strong research ability
Demonstrated strong analytical reasoning and problemsolving skills
Organize and plan to maximize productivity and to promptly achieve results
Work on multiple projects or tasks and budget time appropriately
Prioritize and apply appropriate judgment to daily tasks
Demonstrated strong verbal and written communication skills
Summarize legal/compliance issues for legal or nonlegal audiences
Be present to an internal audience
Ability to work independently and in a team environment including selforganizing teams
Proficiency with Word Excel and other MS Office products
Bachelors degree (or equivalent)
Preferred: Legal education/JD or industry professional certification(s)
Preferred: experience with written summarization of legal content and/or content production experience in compliance/regulatory issues
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Required Experience:
IC
Employment Type
Full-Time
