AssistantCritical Operations Manager
THE COMPANY: STACK INFRASTRUCTURE (STACK) provides a digital infrastructure to scale the worlds most innovative are anawardwinning industry leader in building owning and operating highly efficient costeffective wholesale colocation and cloud data centers. Each ofournational facilities meets or exceeds the highest industry standards in all operational categories of availability security connectivity and physical resilience.
STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.
THE POSITION: STACK is looking for an Assistant Critical Operations Manager (ACOM) to support a local data center campus. As a leader in STACKs Critical Operations team the ACOM must possess an expert level of knowledge and will be responsible for assistingtheCriticalOperations Manager in maintaining the mechanical electrical fire life safety base building and other various internal data center systems. The ACOM will also be focused on the implementation of programs related to Safety Team Availability Communication and Knowledge. The Assistant Critical Operations Manager will report to the Critical Operations Manager.
The ACOM will assist the Critical Operations Manager in developing and maintaining CAPEX and OPEX budgets at the site level. They will also be responsible for project and management including developing scopes obtaining proposals creating purchase requisitions and ensuring invoices are routed properly.
- Lead and implement a standardized culture of always working safely across all STACK data centers.
- Datacenter subject matter expert for electrical mechanical fire life safety and other data center systems.
- Operate monitor maintain and respond to abnormal conditions within the facility.
- Implementing sitelevel efficiency projects and maintaining overall site design PUE.
- Ensure STACK preventative and predictive maintenance program is executed.
- Training and mentoring of junior staff.
- Manage vendor relationships and service contracts.
- Assist in managing vendor procurement and billing process.
- Site budgeting and forecasting bothCapExanx.
- Create highly detailed technical procedures for maintenance events emergency situations standard site evolutions etc.
- Expert technical review of procedures
- Expert technical review of company standards and policies
- Manage site audits both internal and external
- Adherence to compliance standards
- Manage systems to avoid unplanned customerimpacting outages
- Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency
- Navigate and utilize CMS EPMS and BMS systems.
- Provide daytoday exceptional customer service and support.
- Oncall availability may be required to respond to emergency situations at the data center
- Taking on other duties as required by STACK. Job duties roles and responsibilities are subject to change over time.
THEDETAILS:
- Location: Elk Grove IL (Chicago)
- Travel:None or less than 5
- Must be eligible to work in the United States
- Must pass comprehensive background screening
MUSTHAVEQUALIFICATIONS: - High school diploma orequivalent
- Minimum of 45 years experience in a data center or other related mission critical operations role.
- Knowledge of data center (hyper scale enterprise and colocation) and telecommunications industries.
- Experience working with various Microsoft office applications and other database housing software
- 35 years experience in administering and managing facility preventative maintenance programs.
- 35 years experience in vendor and project management
- Ability to handle a multitude of tasks and work well in stressful situations.
- Expert understanding of the electrical and mechanical systems used in a data center environment. These include but not limited to: UPS Transformers PDUs RPPs Chillers CRAH CRAC STS ATS and Preaction systems
- Expert knowledge of NFPA70e NFPA72 NFPA25 and compliance issues as well as building codes in regard to fire life safety.
- Expert knowledge and experience in data center trending and analysis with the ability to rapidly learn and use PC based site monitoring systems.
- Proficient in data center commissioning standards
- While performing the duties of this job the employee is occasionally required to stand walk sit use hands to handle reach or feel objects climb stairs balance stoop or kneel talk see at close range and hear for extended periods of time
- Must be able to lift and/or move up to 25 pounds.
- Must be willing to work outside normal business hours including weekends late nights holidays and oncall support.
- Must be comfortable working in a high stress fast paced environment with shifting priorities
THISMIGHT BE RIGHT FOR YOU IF: - Youreastrong communicator blendinganalytics with experience in decisionmaking.
- Youdontget flustered easily. You can juggle multiple prioritieswhile balancing urgent requestswith shifting timelines and deliverables.
- Yourea take the time to understand and develop the strengths of your resourceswhile formulating longterm plans for the growth and success of the team.
- Yourenaturally curiousand driven toward continual improvement. While you celebrate your successes youtake time to review and analyzecampaigns for future learning.
WHY STACK - We offer a competitive compensation package with strong benefits including medical dental and vision insurance a 401K program flexible spending accounts even a cell phone subsidy.
- Wefostera culture of appreciationincluding monthly ASSEMBLY gratitude points.
- Fun is part of our DNA with events game nights and barbecues.
- Weregrowing this is a great time to join and make an impact!
STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or locallaw
| Required Experience:
Manager