Office Assistant Hayes Childcare Center
Office Assistant Hayes Childcare Center
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$ 43305 - 45946
1 Vacancy
Job Description
Position Objective
This position supports the college mission of educating tomorrows workforce through supporting students and community members with childcare support. The Office Assistant will provide customer service triage needs respond to general inquiries communicate with families maintain files and records answer phones and participate in correspondence respond to voicemails and emails and assist with related childcare projects.
Clover Park Technical College celebrates the many individuals that make up our community and embraces the opportunity to learn from our differences and similarities. CPTC values equity and respect. We seek to create an environment of innovation and excellence that focuses on student success lifelong learning and social responsibility.
This position is represented by the Clover Park Federation of Classified Employees Local 4789.Duties and Tasks (Essential Functions)
Duty: Student and Family Support/Customer Service
Tasks include:- Greet visitors to Hayes Childcare Center.
- Triage student/family/visitor needs and appropriately refer them to next steps/services.
- Assist students with scheduling appointments with Hayes staff.
- Answer multiline phones return calls and voicemails and place calls as needed to students faculty staff families and community partners.
- Monitor Hayes general emails and respond to inquiries or refer to appropriate staff as needed.
- Assist visitors/families with monitoring/tracking requirements grant expectations and general information about application processes.
- Provide general information regarding resources and services to families.
Tasks include:- Prepare intake application materials and handouts/communication for families as needed.
- Type correspondence photocopy scan and email as required.
- Create and maintain shared files and other electronic spreadsheets as needed.
- Maintain outreach materials and resource information.
- Assist the Hayes Director and Manager with related projects as assigned.
Tasks include:- Review intake/application packets for completeness; maintain student files both physical and electronic per contract and college standards.
- Maintain family/child files to ensure they are neat complete and orderly in accordance with the filing system and program standards.
- Adhere to FERPA regulations with regards to student personal information and confidentiality requirements.
- Assist Hayes Director and Program Manager with preparation of student files and records for archive in accordance with college standards.
Tasks include:- Seek and participate in professional development opportunities
- Participates in equity diversity and inclusion efforts to help eliminate equity gaps
- Assists with data reporting
- Other related duties as assigned
Minimum Qualifications
- High School Diploma or equivalent.
- Strong interpersonal and communication skills and proven quality customer service.
- Six months of clerical/administrative assistant work experience in a professional office environment or educational setting.
- Proficient with technology to include Microsoft Office Suite and Microsoft Teams
- Ability to multitask in a busy office environment while providing professional and courteous customer service.
- Excellent oral and written communication skills.
- Show initiative use good judgement and be a self starter.
- The ability to contribute to the colleges commitment to diversity by fostering a climate of multicultural understanding and appreciation.
Preferred Qualifications
- Associates Degree.
- Excellent organizational and planning skills with attention to detail and follow through
- Resourceful problem solver
- Experience with interactive social media processes and internet/electronic marketing
Application Instructions
- Complete application
- Attach your CTC certifications and/or industryrecognized credentials
- Upload a resume and cover letter describing your skills and experience
- Complete Supplemental Questions
All offers of employment at Clover Park Technical College are contingent upon successful completion of background checks including criminal history. Information obtained from the background checks will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the specific position.
Should you have any difficulties uploading your documents dont hesitate to contact NeoGov Technical Support atMonFri 6:00 AM to 6:00 PM Pacific Time
Supplemental Information
At this time Clover Park Technical College is not sponsoring H1B Visas.
Land Acknowledgement Statement
We acknowledge that we are on the traditional land of the Puget Sound Salish peoples belonging to the Puyallup Steilacoom Nisqually and Squaxin Island tribes and bands and we honor and thank the traditional caretakers of this land. We value the tribes in our community and the impact that they continue to make on our college to this day. For more information about CPTCs commitment to indigenous tribes please visit Work at Clover Park Technical College
At Clover Park Technical College we are proud to be part of Washington States Community and Technical College system supported by the State Board for Community and Technical Colleges (SBCTC). Our institution is dedicated to building strong individuals families and communities by providing accessible highquality education and training.
Working here means being part of a team that empowers students to develop their skills and talents preparing them to become engaged global citizens. Our faculty and staff create a dynamic learning environment where students feel supported and motivated to succeed. As an employee youll have opportunities to participate in college events clubs and committees that foster engagement and connection. Guest speakers and professional development opportunities further enrich the experience ensuring that both students and staff continue to grow and thrive.
Our History
Clover Park Technical College is located in Lakewood Washington. Our college has a rich history of professional and technical education dating back to the 1940s when Clover Park School District established aWar Production program training civilians as auto mechanics aircraftservice mechanics shipfitters welders and blueprint readers. Now CPTC offers more than forty programs in Aerospace Advanced Manufacturing Health Sciences Human Services Business Hospitality Science Technology Engineering Transportation and Trades.
CPTC has two campuses: Our main campus is located in Lakewood WA and our South Hill Campus is located in Puyallup WA.
Learn more about Clover Park Technical College by visiting AboutCPTC.
Jeanne Clery Statement
Notice of Availability of Annual Security Report: Clover Park Technical Colleges Annual Security Report is available online at Opportunity Employer
Clover Park Technical College is an equal opportunity employer and committed to principles of diversity. We consider applicants for all positions without regard to race color creed religion age marital status national origin sex sexual orientation disability genetic information or status as a disabled veteran or Vietnamera veteran.
NonDiscrimination Statement
Clover Park Technical College does not discriminateon the basis ofrace color national origin age perceived or actual physical or mental disability pregnancy genetic information sex sexual orientation gender identity marital status creed religion honorably discharged veteran or military status or use of a trained guide dog or service animal.
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Employment Type
Full-Time
