Printing Equipment Operator
Printing Equipment Operator
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$ 26851 - 46991
1 Vacancy
Job Description
Description of Work
The Printing Equipment Operator plays a key role in the production and distribution of printed materials for the North Carolina Department of Health and Human Services (DHHS). This position is responsible for operating highvolume fulfillment equipmentincluding folder and insertion systemsto produce prepare and deliver essential communications to clients county Departments of Social Services (DSS) and vendors. Working within the DHHS IT Printing Operations Section the operator ensures that mass mailings reports and disbursements are processed accurately and efficiently while maintaining high standards of print quality and operational continuity.
Under the guidance of IT Operations Technicians the Printing Equipment Operator supports both production and quality control functions. This includes monitoring equipment performance scheduling workloads restocking supplies and addressing technical issues promptly to minimize downtime. The role is wellsuited for individuals with experience in printtomail environments and a commitment to maintaining precision consistency and service timeliness across highvolume outputs.
Key Duties Included:Operate folder and insertion systems for fulfillment of DHHS printing and mailing jobs.
Perform daily setup monitoring and maintenance on equipment to ensure uninterrupted production.
Follow established procedures to meet scheduled production deadlines and service levels.
Collaborate with management to schedule and prioritize print workloads across shifts.
Monitor print quality isolate damaged output and initiate reprints as needed.
Ensure production accuracy by checking materials against specifications.
Promptly report equipment malfunctions and place service calls to minimize delays.
Maintain inventory of inserting supplies and restock as necessary to support production flow.
Provide support on various reports and workloads during peak periods or special requests.
Adhere to safety and operational protocols in a secure printing environment.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and wellbeing of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
About the NCDHHS Information Technology Division:
In collaboration with our partners the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations Strategy and Workforce Enterprise Technology Vendor and Finance Data and Analytics and Cyber and Privacy. Team ITD offers the following services but not limited to implementations operations project/portfolio management infrastructure consulting business division liaison digital transformation IT strategy enterprise technology IT contract and vendor management and data office services.Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website for benefits: more information about DHHS: Skills and Abilities / Competencies
Listed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:
Demonstrated experience operating Pitney Bowes Flexible Productivity Series 9 Inserter.
Documented experience operating Pitney Bowes Rival Inserter.
Proven experience with a printtomail operation preferably in a highvolume production environments.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See details.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:
Graduation from high school or General Educational Development (GED) diplomaSupplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the MeritBased Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veterans Preference must attach a DD214 Member4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at .
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your applicationplease call the NeoGov Help Line at. If you have a technical issue with your Government Jobs account please call their Help Line at.
Employment Type
Full-Time
