Agency Licensing Specialist
Agency Licensing Specialist
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Job Description
Location(s)
Dallas TexasDetails
Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a highperforming culture valuable opportunities for personal development and professional challenge and a healthy worklife balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Summary:
The Agency Licensing Specialist is responsible for facilitating the seamless onboarding process for new agencies ensuring they are properly licensed compliant with state regulations and fully integrated into the agency platform while also providing ongoing support throughout their partnerships. In this position you will also be responsible for identifying potential compliance risks and proactively addressing issues with agencies.
Position Description:
In this role you will
- Onboard new producers
- Manage and maintain Agency appointments and producer licenses in compliance with company and insurance regulations
- Effectively handle all incoming inquiries and follow up in a prompt professional manner
- Process high volume Agency/Broker change requests from internal and external customers. Assist with questions related to licensing procedures and compliance guidelines
- Document and maintain accurate internal records based on established departmental guidelines.
- Escalate risks beyond designated authority level to Sr Licensing Administrator or Supervisor.
- Develop mastery of licensing techniques terminology and procedures
Position Qualifications:
- Knowledge of state insurance requirements and/or licensing a plus
- Intermediate Microsoft Office skills
- Strong verbal and written communication skills
- Effectively organize prioritize and plan daily activities
- Ability to make sounds decisions
- High attention to detail
- This is an in office position in our Dallas Texas office
- Sponsorship is not accepted for this opportunity
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
