Pre-Sales Solution Expert Digital Payment and Card Issuance Services

Position Summary

Austin Texas Hybrid

At Payment Business Line we are seeking a highly skilled PreSales Solution Expert Engineer to join our Customer Engagement and Success (CE&S) team and provide technical and domain expertise in our D1 offer as part of our Modern Card Issuance Program.

As the successful candidate you will work closely with the Sales teams and be responsible for translating business needs into technical implementation specifications leverage your unique knowledge in the payment ecosystem to provide field feedback to the product team and improve Thales services.

In this position you are the one maintaining the technical and customer flows consistency across the customer engagement journey from Presales to Onboarding.

The ideal candidate will have a strong technical background in Payments tokenization and digital wallet solutions excellent communication and interpersonal skills and the ability to thrive in a fastpaced and dynamic environment.

Key Areas of Responsibilities

• Collaborate with sales team to identify customer needs and requirements and design the best technical solutions to meet those needs using Thales platforms.

• Present to customers during presales on the use of our Cards Payments tokenization and Digital Wallet including Onboarding configuration & solution design and architecture.

• Develop and deliver Thales Modern Card Issuance product demonstrations and presentations to customers both inperson and remotely.

• Conduct technical assessments of customer IT architecture and environments to identify potential integration points and customization requirements.

• Assure the same message will be delivered from the sales phase till the integration phase to delivery and operations teams.

• Work closely with the regional Business Owners & Solution Designer groups during presales and assure consistency of the customer scope with Thales product features and roadmaps.

• Support Customer Success Managers (CSMs) teams in running the discovery phase with Tier 1 customers and when needed.

• Maintain uptodate knowledge of industry trends products and services in the Digital Payment space.

• Support Sales Executives during meetings with customer technical teams to present our APIs Flows product configurations services interfaces etc.

• Write the Technical elements of our customer offers collaborate with Solution Design team to identify gaps and potential customization needs

• Coordinate necessary inputs for the P&L calculation to be done by Sales. Example: customization needs costs review etc.

• Provide assistance to marketing by creating content including demo videos sales demo environments case studies blog posts and other collateral. Develop proof of concept applications built on top of D1 present technical demonstrations and help Thales customers make the most of their integration.

• Work closely with engineers product managers and technical leaders evaluating Thales D1 to understand their needs.

Minimum Qualifications

• Bachelors degree in computer science Engineering or related field.

• 3 years of experience in presales engineering or related field with a focus on Digital Payment and Card Issuance solutions.

• Strong technical background in Digital Payment and Card Issuance Services including APIs tokenization Digital wallet payment infrastructure and security

• Experience in conducting product demonstrations and presentations to customers.

• Strong analytical and problemsolving skills.

• CustomerCentric mindset with the ability to build relationships with customers and internal teams.

• Ability to explain complex technical concepts to nontechnical audiences.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

Special Position Requirements

Travel: up to 50

What We Offer

Thales provides an extensive benefits program for all fulltime employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance.

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period.

Company paid holidays and Paid Time Off.

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Wellbeing Program.

Why Join Us

Say HI and learn more about working at Thales click here.

#LIHybrid

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If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all fulltime employees working 30 or more hours per week and their eligible dependents including the following:
Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Wellbeing Program