SAP Systems Specialist
SAP Systems Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As an NRG employee we encourage you to think creatively and proactively about your career choices. Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge. Providing career growth to our own employees is critical to our ongoing successtake charge of your career goals and empower your future!
JOB SUMMARY:
SAP Functional analyst/configurator who can help design configure maintain enhance and develop SAP applications primarily in SAP ISU module supporting key back office processes for the utility industry.
Specifically: product development rate development billing invoicing bill print device management FICA customer enrollment and service customer interaction account maintenance customer inquiry commodity market transactions and intercompany data exchange (IDE and IDEX).
Strong understanding of electricity utilities and retail industry as well as the metertocash processes preferred.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Design enhance maintain and support retailbased utility back office processes enhance working within a teamfirst oriented environment with primarily skilled in SAP ISU and ECC domain.
- Indepth working experience as analyst functional or technofunctional skillset with exposure in deregulated or regulated electricity markets in US.
- Develop and maintain processes applications standard application programs providing business functions such as online screens batch reports creation of applications interface files and basic WEB knowledge.
- Determine detailed system requirements based on business requirements provided by the Operations groups.
- Configure and test ECC/IUT modifications to support new system development enhancements and production support modifications.
- Provide functional specifications to the ABAP personnel for customized modifications that cannot be delivered through ECC/CRM configuration.
- Test ABAP program changes.
- Provide subject matter expertise for the impact assessment and testing of SAP AOPs (Add on Packs) and SAP Release upgrades.
- Develop string test scripts in order to test a group of related functionality.
- Support the development and of Enterprise Test scripts.
- Investigate problems reported by the endusers to the Help Desk resolve production incidents and handle oncall pager if required.
- Help with SAP ISU/CCS day to day production support and related to system issues that arise in the daily operations of the system.
- Provide subject matter expertise to the operations groups in order to assist with problem solving and as a resource for training development.
- Interface with operations team and business teams to realize requirements existing business processes resolve issues and determine cost estimates.
MINIMUM QUALIFICATIONS:
- Bachelors degree in an accredited fouryear college in computer science software engineering or university or equivalent IT work experience in the utility industry.
- A minimum of 5 to 7 years of SAP development/configuration experience or equivalent IT work experience in utilities
- SAP configuration experience and testing experience
PREFERRED:
- Development experience suing SAP ABAP Debugging SAP custom and standard programs
- Familiarity with Texas or North East Market Transactions is a big plus.
- Experience working in a waterfall and Agile framework SCRUM KANBAN
- SAP CRM experience Call Center processes Telephony Integration Interaction Center
ADDITIONAL SKILLS:
- Ability to prepare and or presentation design or solution is required.
- Processoriented and analytical qualityoriented thinking is a must. The individual will be required to identify logical rational approaches to business solutions.
- Experience working with end users taking their business problems and translating them into system requirements.
- Lead / Coordinate a small welldefined portion of a project or work process.
- Configuration testing maintenance enhancements and or support activities.
- Evaluating user change requests and obtains approval to make modifications.
- Lead project planning sessions with team members to analyze business and technical requirements.
- Conducting unit testing to ensure application meets specifications.
- Working within a system related or operations related front office environment.
- This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
- Flexibility dedication and teamspirit are required.
- Strong organizational skills.
- Excellent verbal and written communication skills are required in order to provide appropriate cross functional support and interaction.
PHYSICAL REQUIREMENTS:
- Ability to attend meetings either remotely or in person and respond to SAP Systems Specialist
WORKING CONDITIONS:
- Office environment. Major activities performed on PC connected to Unix and client/server applications.
- Requirements for telephone consultation & support with clients.
- Duties are performed during standard business hours but in addition 24hour oncall support will require some nights and weekends.
- Willingness to work outside normal business hours as necessary especially during critical issue resolution and to achieve project milestones.
- Ability to work remotely from a safe location to help support business continuity plan and guideline during any climatic events disasters and pandemic.
NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement employees are subject to periodic random drug testing and postaccident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability Level Title and/or Salary may be adjusted based on the applicants experience or skills.
Official description on file with Human Resources.
Required Experience:
Unclear Seniority
Employment Type
Full Time
