Experienced Service Manager
Experienced Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive pay
- Medical dental and vision insurance
- Life insurance
- 401k
- PTO
- Employee discounts
- Career growth opportunities
- Assist team membersin servicing repairing and explaining each service needed
- Manage technicians in shop for maximum production of vehicle repairs per day
- Stay up to date on new products features accessories and attending product training as required
- Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
- Hire and supervise all service department personnel as well as monitor their performance in servicing customers
- Craft goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
- A minimum of 3 years of experience as a service manager
- Strong focus on providing excellent customer service
- Valid drivers license
- Driven personality eager to improve and able to work within and support internal teams
Required Experience:
Manager
Employment Type
Full-Time
