Systems Development Engineer II AWS WorkSpaces

As part of the AWS Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage daytoday operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons realworld experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are nobrainers to buy and easy to use.

Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloudbased desktops that allow endusers to access the documents applications and resources they need with the device of their choice including laptops iPad Kindle Fire Android tablets and zero clients. With a few clicks in the AWS Management Console customers can provision a highquality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.

We are looking for cross platform systems development engineers who are passionate about building maintaining and automating the systems that underpin the robust WorkSpacesfleet system. On any given day we use Python Lambda DynamoDB CloudFormation PowerShell as well as other public AWS services and a host of Amazoninternal tools. We dont expect you to be an expert in or necessarily even be familiar with all of the technologies listed above but we do expect you to be excited to learn about them!

In this role youll help WorkSpacesFleet expand into new regions remove development friction and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the meantimeto manage their WorkSpaces. Youll apply your creative and critical problem solving skills to develop and run multitenant at massive scale services.

Here is what we are looking for in terms of basic qualifications:
BS in Computer Science or related discipline or equivalent work experience.
5 years of industry experience managing large scale software application products.
At least 5 years of experience in managing a heterogenous environment with experience to support variety of operating systems (Windows & Linux).
At least 5 years of systems debugging skills and incident management response skills
At least 5 years of scripting experience using PowerShell Shell Scripting and Python
At least 5 years of experience managing end users in large scale IT environment with exposure to all aspects of IT life cycle.
Preferred Qualifications

A System Development Engineer in WorkSpaces will:
Develop infrastructureascode software to standup large distributed services with Security and Operational Best Practices in mind.
Design fault tolerance and disaster recovery solutions
Solid understanding of OS Internals for Windows and Linux. For example: Troubleshooting hibernate / resume failures.
Experience with life cycle management of different applications on end user devices.
Experience with managing virtual desktop infrastructure
Network / DNS configuration and troubleshooting.
Active Directory integration with different flavors of Linux(Desired)
Good understanding of Active Directory and other identity providers such as Jump cloud Azure Entra.
Experience with managing end device management tools such as SCCM / Intune.
Expertise with Python Bash PowerShell for Automation
Experience managing large scale infrastructure using SSM / Ansible / Chef / Puppet for patching
Good understanding on different package managers in different flavors of Linux pros & Cons.
Experience with CI / CD pipelines
Understanding about different Certificates and their usage (Desired).
Expertise with step functions lambda EC2 compute EBS AWS VPC Cloud Watch SSM and general awareness on rest of the AWS Technologies. Experience with embracing different AWS technologies in real world scenarios is highly desired.


WorkSpaces is changing the way that people use computers come help us make history!

About Us
Inclusive Team Culture
Here at AWS we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employeeled affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Work/Life Balance
Our team puts a high value on worklife balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a betterrounded professional and enable them to take on more complex tasks in the future.


About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.




2 years of noninternship professional software development experience
1 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
7 years of administrative experience in networking storage systems operating systems and handson systems engineering experience
Knowledge of systems engineering fundamentals (networking storage operating systems)
Experience programming with at least one modern language such as C C# Java Python Golang PowerShell Ruby

Experience with PowerShell (preferred) Python Ruby or Java
Experience working in an Agile environment using the Scrum methodology

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116300/year in our lowest geographic market up to $201200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.