Inbound Call Agent
Inbound Call Agent
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Job Description
Inbound Call Agent Home Made
Are you a peopleperson with a passion for sales Join Home Mades vibrant team of Sales Professionals and help renters find their dream home while reshaping how renting works!
As a Call Handler youll be the first friendly voice our customers hear guiding them from inquiry to excitement. Your mission To match renters with their perfect home by qualifying warm leads through inbound and outbound calls uncovering their needs and delivering an unforgettable customer experience.
Working hours: Rotas are set in advance Monday to Friday 9am6pm or 10am7pm. This role also requires a biweekly Saturday with a day in lieu in return.
Office location:London Southwark this is a full time officebased role (close to Southwark Waterloo and Blackfriars stations)
Salary: Base Salary 25400 uncapped commission 30k OTE
The Job:
Call & Connect: Speak with prospective renters via phone WhatsApp and email to help them find their dream home.
Manage Leads: Work through inbound and outbound call lists staying on top of every opportunity.
MatchMake: Recommend properties that fit customers needseven if its in a slightly different location than they imagined.
Promote Perks: Confidently explain promotions and how theyll benefit renters.
Be the Expert: Share your knowledge of each property development and the local area to build excitement and trust.
Team Player: Collaborate with the team to smash targets and celebrate successes.
Get Viewings Booked: Schedule viewings at convenient times leaving customers feeling excited and ready to move forward!
Who you are:
- Salessavvy: You thrive in sales and always aim to exceed your targets.
- Great communicator: You know how to build rapport and connect with people from all walks of life.
- Driven: Youre resultsoriented love learning and constantly seek opportunities to grow.
- Detailoriented: Your written and verbal communication is on point.
Benefits of working with us:
- Annual Leave: 24 days leave your birthday off!
- Modern state of the art offices
- Employee Perks: discounts for stores cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day Diwali Movember etc.
- Mental Health First Aiders
- On site Gym access showers (towels & shower gel) and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equalopportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at .
Employment Type
Full Time
