drjobs Customer Service Agent

Customer Service Agent

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1 Vacancy
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Jobs by Experience drjobs

0-1years

Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

6000 - 8000

Vacancy

1 Vacancy

Job Description

Are you detailoriented and passionate about helping people navigate their private banking journey Join our team as a Customer Service Agent and play a vital role in ensuring smooth efficient online application processes for our clients.

Key Responsibilities:

  • Follow up with customers
  • Proactively track the status of submitted applications
  • Communicate with customers about any issues that need attention
  • Engage with clients by answering their questions about the status of their applications
  • Collaborate effectively with our sales team to gather all essential information
  • Partner with other departments to ensure we obtain any additional documentation needed for a smooth process


Requirements

  • Very detailoriented
  • Clear communication
  • Strong organizational and time management skills
  • Basic knowledge of insurance terms and products
  • Followup discipline

Must Haves:

  • Financial services or private banking experience Preferred
  • Home office setup
  • Fast internet speed


Benefits

  • Remote Work No commute work from anywhere
  • Career Growth Opportunity to scale with a fastgrowing team
  • Ongoing Training & Support Stay ahead in the industry


Are you detail-oriented and passionate about helping people navigate their private banking journey? Join our team as a Customer Service Agent and play a vital role in ensuring smooth, efficient online application processes for our clients.

Employment Type

Full Time

Company Industry

About Company

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