Care Manager BrooklynQueens
Care Manager BrooklynQueens
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1 Vacancy
Job Description
Overview
Are you interested in a career as a Care Manager with Care Design New York You willcoordinate supports and services for Partners Health Plan (PHP) FIDAIDD enrollees. Your exceptional care coordination experience will assist in providing care coordination and nonclinical support functions to PHP participants. You will be a member of a twoperson team responsible for a full continuum of care coordination activities including assessments care and service planning advocacy coordination of care and ongoing monitoring of PHP enrollees.
This dynamic position is performed in a hybrid environment that includes required visits with members you support and their families in their home attending periodic trainings and meetings in the office and working from home.If you support our members outside of New York City you will need a drivers license reliable transportation and appropriate insurance.
Our membership is diverse and so is our workforce. We welcome bilingual candidates who can support that diversity and we may provide ADDITIONAL COMPENSATION for fluency in English and languages such as Spanish Korean Mandarin Cantonese Russian Hindi Bengali Urdu Yiddish Hebrew and ASL.
All fulltime positions come with generous benefits including: health vision and dental insurance paid time off $3000 tuition reimbursement per calendar year and up to $250 of professional development courses! CDNY is also a qualifying employer under the Public Service Loan Forgiveness (PSLF) program.
Click here to view our current benefits summary.
Travel is primarily local during the business day. Reliable transportation is needed and a valid drivers license may be required depending on location. Geographic limitations may apply.
Responsibilities
- Utilize a personcentered approach and support members to be as selfdirected as possible
- Serve as the primary point of contact for PHP participants
- Lead IDT meetings and complete participant Life Plans in alignment with PHP Policies and Procedures
- Ensure integration of all needed and preferred supports and services behavioral social habilitation dental psychosocial and communitybased and facilitybased longterm supports and services etc.
- Monitor effectiveness of care and service plans through member/IDT contact in alignment with PHP Policies and Procedures
- Link and refer participants to service providers and activities including community resources; and maintaining/applying for benefits and entitlements such as Medicaid Food Stamps HEAP etc.
- Assist individuals to resolve problems in living such as housing utilities the judicial system and general safety
- Responsible for advocating for and with an individual to ensure informed decision making informed consent and guardianship that is appropriately carried out
- Report abuse or neglect immediately when observed or reported
- Alert Clinical Team Leader regarding any emerging physical or behavioral health issues
- Coordinate/schedule all participant meetings appointments and transportation as needed
- Provide visits to participants homes as needed
- Provide assistance in orientation and education to participants families IDT and other providers and stakeholders
- Adhere to all required timeframes for participant telephonic and in person contacts assessments care management notes life plan meetings and life plan completions
- Provide all verbal written and electronic communication with participants/caregivers/families IDT providers and vendors in a timely manner and accordingly document
- Provide timely preparation and completion of all data entry data collection report production
- Maintain participant documents in secure electronic record system and meet all confidentiality requirements
- Adhere to all requirements set forth in the Willowbrook Permanent Injunction as appropriate
- Complete training necessary to acquire and demonstrate knowledge of the following areas necessary to fully support participants: Physical health aging and loss appropriate community support services frequently used medications and their potential negative sideeffects depression challenging behaviors Alzheimers disease and other diseaserelated dementias behavioral health and issues related to accessing and using durable medical equipment as appropriate
Qualifications
- Must meet the requirements of a Qualified Intellectual Disability Professional (QIDP) as defined by New York State
- To receive a QIDP designation an employee must meet the following criteria:
- Have at least 1 year of experience working directly with persons with intellectual disability or other developmental disabilities; and
- Possess at minimum a bachelors degree in an approved human services field
- OR
- Possess at minimum a bachelors degree in a nonapproved field with proof of a minimum of 30 credit hours in human services related classes
- To receive a QIDP designation an employee must meet the following criteria:
- Excellent interpersonal communication and organizational skills along with attention to detail required
- Working knowledge of Microsoft Word and Excel in a windows environment required
- Excellent followup and problem resolution skills also required
- Proficiency with healthrelated computer applications desired
- Valid Drivers License to travel within NYS preferred
- Must be able to travel as necessary and adhere to PHPs travel polices
- Ability to work remotely if needed while adhering to HIPAA requirements.
Care Design NY and Partnership Solutions provide equal employment opportunities to all. We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do. As such we welcome candidates of color candidates who identify as gender diverse neurodiverse candidates and candidates of all ages with diverse lived experiences and perspectives to apply.
Salary starting at
Salary up to
Required Experience:
Manager
Employment Type
Full-Time
