Associate IT Engineer
Associate IT Engineer
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Job Description
THE OPPORTUNITY:
This existing vacancy is open to candidates that reside in Canada. This is a hybrid position in Oakville Ontario.
The Associate IT Engineer at VelocityEHS bridges the gap between the Helpdesk Engineer and IT Engineer roles focusing on both handson IT support and infrastructure management. This role is ideal for individuals looking to grow their technical skills and take on more responsibility within the IT department. The Associate IT Engineer will handle more advanced troubleshooting assist with system upgrades and contribute to maintaining the companys IT infrastructure. This role requires a blend of technical proficiency strong problemsolving skills and a collaborative mindset with opportunities for growth into more senior positions.
The VelocityEHS work environment is dynamic and innovative. We have a resultsoriented culture that demands intelligence teamwork and followthrough. If you have these qualities and enjoy being around other techie outgoing individuals then check out the details below and apply now.
Primary Duties and Responsibilities
- Advanced Troubleshooting: Provide support for complex hardware and software issues escalating when necessary while resolving the majority of technical problems independently.
- System Monitoring and Maintenance: Assist in the monitoring and maintenance of corporate servers networks and applications to ensure high availability and performance.
- Endpoint Management: Help manage the deployment and configuration of enduser devices using Mobile Device Management (MDM) systems ensuring compliance and security.
- Software License Management: Support the management of software licenses ensuring compliance with usage limits and optimizing license allocation.
- Account and Access Management: Assist with user account creation security configurations and access management including Single SignOn (SSO) and MultiFactor Authentication (MFA) systems.
- System Documentation: Create and maintain technical documentation related to IT systems procedures and configurations.
- Patching and Updates: Assist in the implementation of system patches and updates for both Windows and macOS environments ensuring systems are up to date and secure.
- Security and Compliance Support: Participate in security audits and help maintain compliance with internal policies and external regulations.
- Collaboration with IT Team: Work closely with the IT Engineers and Helpdesk teams to resolve escalated issues and contribute to infrastructure projects.
- Ability to maintain onsite IT systems in a timely manner.
- Provide onsite white glove support for Executive staff.
Minimum Skills and Qualifications
- Education: Associates degree in Information Technology Computer Science or related field or equivalent work experience.
- Experience: 2 years of experience in IT support or related technical roles with a strong foundation in troubleshooting and system administration.
- Technical Skills: Familiarity with both Windows and macOS operating systems basic networking (TCP/IP DNS DHCP) and experience with MDM tools.
- ProblemSolving: Ability to independently diagnose and resolve technical issues with a strong attention to detail and a proactive approach.
- Communication: Excellent verbal and written communication skills able to interact effectively with
technical and nontechnical staff. - Team Collaboration: Ability to work both independently and as part of a team contributing to a collaborative IT environment.
Preferred Skills and Qualifications
- Technical Proficiency: Knowledge of cloud services (e.g. AWS Azure) basic scripting (e.g. PowerShell Python) and experience with server and network maintenance.
- Growth Mindset: Interest in continuous learning and professional development to advance technical knowledge and skills.
- Project Involvement: Experience participating in smallscale IT projects such as system upgrades or new software implementations.
VelocityEHS is committed to competitive fair and equitable compensation practices by offering marketbased salary ranges. The expected salary range for this position is between $57300 and $77500 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidates proficiency in skill set prior relevant experience internal equity market considerations and other factors. This role is eligible for our comprehensive benefits package.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous/Native American status or disability. Applicants with disabilities can request accessible formats communication supports or other accessibility assistance by contacting Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any thirdparty agency or company that does not have a signed agreement with VelocityEHS.
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Required Experience:
IC
Employment Type
Full-Time
