Patient Service Specialist
Patient Service Specialist
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$ 18 - 20
1 Vacancy
Job Description
Overview
Patient Service Specialist
Crystal Lake IL
Location: 1095 Pingree Rd Suite 209 Crystal Lake IL 60014
Position Type: Part Time
Schedule: Weekdays Hours will vary between open clinic hours
Compensation: $18.00 $20.00/hour based on experience
When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Collect copays from patients manage payer approvals and conduct insurance authorizations and verifications
- Regular communication with parties such as therapistsinsurance companies attorney offices translation companies market operational leaders and business development team
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
- 1 Year of Medical Office Experience
Preferred Qualifications:
- 1 Year of Front Desk Experience
Physical Requirements:
- Ability to communicate clearly and professionally with coworkers and patients
- Ability to multitask phone computer and inperson interactions
- Ability to use computer scheduling software (with appropriate training)
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
- Appropriate manual dexterity to enable typing (including 10key)and mouse usethroughout a work day/shift
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equalopportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
