Do you want to support Amazons mission to build the worlds safest most efficient and sustainable delivery network by bringing the stories of those delivering on behalf of Amazon to life We are looking for a Principal Labor Communications to lead communications and campaign efforts that support our Last Mile delivery network.
We are looking for a highjudgment and selfmotivated communicator who has extensive experience working in public policy or employee relations. This individual will collaborate closely with Legal Employee Relations Public Relations and agency partners that focus on informing and engaging a large extended workforce. You are known for high attention to detail particularly when developing communications that are compliant with legal and regulatory guidance. You will thrive in ambiguity and denounce the status quo developing new and innovative ways to communicate improving existing channels and influencing and launching new methodologies.
This role can be based in Nashville TN Austin TX or Seattle/Bellevue WA.
Key job responsibilities
In this role your key responsibilities will include:
Develop a strategy and execute on evergreen educational materials testimonials and multimedia elements (e.g. infographics video) to foster positive labor relations.
Collaborate with research teams to facilitate focus groups and message testing to inject voice of the customer qualitative and quantitative data into our channel and content strategies
Partner with Employee Relations and Public Relations to develop localized communications plans that address customer pain points
Look around corners to identify key moments in time around which to build campaigns that meets individuals where they are in their journey delivering on behalf of Amazon
Monitor and measure the effectiveness of communications and campaigns and report out on them to leaders
About the team
The WW Transportation Partner Experience (TPX) teams vision is to build and nurture communities of the happiest safest and highest quality transportation partners. To deliver on our mission we create opportunities for connection learning advocacy and inspiration among partners Amazon and our customers. We are committed to protecting and improving sentiment by innovating how we power the feedback flywheel so that partners and drivers alike can continue to shape the future of logistics.
9 years of professional noninternship marketing experience
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
Experience building executing and scaling crossfunctional marketing programs
Experience driving direction and alignment with crossfunctional teams
Experience working crossfunctionally with partner teams to drive adoption and usage of brand assets and messaging
Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives and support portfolio objectives
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127800/year in our lowest geographic market up to $211200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.