Bobs Squad Associate Bilingual a Plus
Bobs Squad Associate Bilingual a Plus
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Salary Not Disclosed
1 Vacancy
Job Description
No phony sales no phony gimmicks justeveryday low prices and value! We call it the Bobs Way because no one does it better! Bob Kaufman Founder and President Emeritus
At Bobs we understand there are many companies you can choose to work for so along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
- A competitive Hourly Rate PLUS Commission pay structure
- Inbound call center no cold calling!
- Feeling under the weather weve got you covered! We offer National Health Dental and Vision coverage
- Life insurance Employer paid basic Life Insurance with the option to add Voluntary Life Insurance as well!
- 401(k) Profit Sharing Plan Generous Company match!
- Paid Personal/Sick Days
- Paid Vacation Sick Days Holidays and your Birthday! After all your birthday should be a holiday
- Employee Assistance Program
- Our prices are already low but why not more! Generous Employee Discount
- The flexibility of working a Retail Schedule (weekends evenings & holidays)
- Need a pay advance Take advantage of Bobs Bail Out Program
- Have an unexpected extraordinary expense Take advantage of Bobs Helping Hand Program. Bobs cares and is here to help
- And muchmore!
Many of our benefits are paid wholly or in part by Bobs Discount Furniture and are available to eligible employees.
Major Duties and Responsibilities:
- Be consistently positive enthusiastic and respectful in all interactions with customers and coworkers. Accurately and honestly represent all Company policies products and services to reach quantitative goals and to sell BOBS WAY bringing his positive image and energy into all sales situations.
- Providing top notch customer experience
- Be receptive to and work with Store Management to improve sales performance through increased sales per call handled closing ratio average order value (AOV) and customer satisfaction scores (NPS).
- Attend and constructively participate in all scheduled meetings workshops and other training sessions in person or virtually for the call center
- Arrive at work on scheduled days on time and work scheduled shift
- This includes working all weekends and major holidays unless specified otherwise by management.
- Stay well informed about Bobs products pricing policies and advertising campaigns. Explain product features in a positive light.
- Know the competition their pricing construction delivery policies giveaways and financing programs.
- Build Your Own Business. Track all open orders through BobSuite and continuously communicate status with customers. Follow up on any and all commitments made to customers coworkers and management.
- Be empathetic and proactive in helping customers resolve issues complaints with a goal of providing firstcall resolution on all incoming customer service issues/concerns.
- Answer incoming calls and follow up with customers queries in a timely and courteous manner
Knowledge Skills and Abilities:
- Excellent phone etiquette
- Excellent presentation skills
- Excellent verbal and listening skills
- Strong interpersonal and human relations skills
- Proven analytical and problem solving skills
- Ability to use sound judgment and decision making
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to read and understand information and ideas presented in writing
- Good coordination skills Adjusting actions in relation to others actions
- Excellent prospecting and selling skills Identifying sales prospects; delivering sales presentations; closing sales; handling the necessary follow up; and dealing with customer service issues
Desired Qualifications:
- Phones sales background
- Sales background
- Customer Service Experience
- Tech forward / early adopter of new tech
Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:
Pay: $12 per hour to start plus commissionIt is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
IC
Employment Type
Full-Time
