Director of Student Support Team Operations
Director of Student Support Team Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 125223 - 138403
1 Vacancy
Job Description
Director of Student Support Team Operations
Job Summary
The Director of Student Support Team Operations role is an integral part of the Student Support team ensuring and amplify the success and efficiency of KIPP DCs Student Support team. The starting salary range for this role is $125223$138403. This is a full time onsite role based across campuses with an anticipated summer 2025 start date.
About KIPP DC
By 2025 KIPP DC will build upon two decades of proven results to develop into a more impactful innovative and inclusive school system that provides joyful identityaffirming learning experiences so that all students and alumni achieve extraordinary outcomes.
Our work is grounded in a commitment to excellence equity and justice. We believe all students have the right to rigorous relevant and joyful learning experiences led by exceptionally talented and diverse educators who promote student achievement and a sense of belonging. We believe students and teachers best succeed when surrounded by an ecosystem of supports including our central headquarters team that supports KIPP DCs 20 schools and two programs 7500 students and 1300 teachers leaders and staff members dedicated to this mission.
About the Role
The Director of SST Operations will be a multitalented leader who maintains and optimizes systems owns and is accountable for key processes like procurement Medicaid budget tracking and providing strategic projectbased support for KIPP DCs senior student support leaders. The Director of SST Operations will manage crossfunctional team collaboration planning and SST operations. You will support KIPP DCs mission to create joyful identityaffirming inclusive learning environments and achieve extraordinary outcomes for students.
As a director this position must also ensure adherence to established internal control policies and procedures and maintain compliance within the organization.
Location and Type of Work
This is an exempt position and will report to the Managing Director Student Support Primary. As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families we approach our work in a way that reflects these priorities. Schools operate in person and our students and families rely on us for inperson support and this position will regularly provide onsite support to school teams frequently partner with other headquarters teams or regularly work in multiple locations. Because of the nature of the work this role allows for occasional flexibility. This role will have approximately 20 flexibility to work remotely.
Responsibilities
Organizational Collaboration & CrossFunctional Coordination for the SST Team 50
- Drive internal communication and collaboration within the SST team and across functional teams; Generate the production of communications on behalf of senior SST team leaders including allstaff communications memos reports speeches talking points and presentations
- Drive the logistical planning and of major professional development (PD) strands (summer regional PD school leader PD PD days school leader retreats etc.
- Manage preevent details including but not limited to: ordering food assembling materials managing attendance communicating to attendees contributing to joy factor
- Plan and managing day of logistics (calendaring A/V catering vendor and event management materials etc. for professional learning events
- Oversee and provide logistical direction for Student Support Team step backs and events.
- Conduct data analysis including student and staff surveys and performance metrics to support the SST team. Prepare and analyze reports for SST leadership review.
- Manage externs contractors and parttime workers on student support projects
- Manage projects deadlines submissions and communications related to external regulators including KIPP Foundations One KIPP initiatives the D.C. Public Charter School Board and Office of the State Superintendent.
- Ensure that students with IEPs that are transitioning between programs are properly set up in all of our platforms.
- Foster equitable engagement by enhancing feedback loops and use of data.
- Manage and negotiate contracts for special education services.
- Ensure deliverables of vendors and CBOs supporting the SST program; manage contracts to ensure they are executed and organized in a timely manner;
- Develop and maintain systems to track all active contracts.
- Ensure effective coordination and communication between team members to support contracted Related Service Providers
- Represent SST leadership in meetings with internal and external stakeholders to share and gather information
- Manage processes for KIPP DC finance team external auditors and consultants to execute KIPP DCs annual Medicaid billing cycle amounting to nearly $2mm in federal reimbursements each year
- Design systems to track monitor and communicate about the SST team budget; design systems to track the special education teams budget invoices and reimbursements to ensure the team manages to the financial plan and complies with internal controls and procedures; monitor the effectiveness of these systems
- Mange the Medicaid PERM (Payment Error Rate Measurement) point of contact for Medicaid Audits; troubleshoot with stakeholder groups to ensure timely payments and deliverables
- Ensure related service delivery for 100 of services are accurately reflected in special programs
- Manage compliance of Anybill and credit card transactions with SST budget requirements.
- Ensure adherence to procurement processes and guidelines in line with KIPP DC headquarters financial protocols.
- Manage team purchasing; Organize centralized SST Team purchasing including receiving quotes from vendors through to distribution tracking and invoicing of orders
- Oversee strategic planning and procurement for professional development for DAs school psychologists OTs and SLPs.
- Design systems to provide routine updates to SST leadership about vendor and CBO performance
- Liaise with CBOs and vendors to ensure effective communication and deliverables
- Seek out and assess external data sources and research to inform and support KIPP DCs Student Support priorities; examples include D.C. legislation focused on Student Support initiatives research in best practices development opportunities work from stakeholder groups within the DC region etc.
- Analyze internal data sets in support of the Student support Team; examples include Student Support data and annual staff surveys (TNTP) in partnership with the KIPP DC Data Team; produce reports and analyses to drive decision making
Requirements & Preferences
Required Qualifications
- Bachelors degree
- Minimum of 3 years experience in team coordination communications management teacher leadership operational leadership and/or project management
- Excellent verbal and written communication skills
- High level of proficiency with tools such as Office 365 suite Google tools Slack calendar tools and project management tools etc.
- Ability to work in a dynamic fast paced environment and an eagerness to build relationships
- Strong judgment and decisionmaking skills
- Excellent strategic planning and prioritization skills
- 6 years PK12 teaching or schoolbased leadership experience required
Preferred Qualifications
- Masters degree preferred
- PK12 team leadership or management experience strongly preferred
- Demonstrable experience managing highprofile projects
- Experience in strategy data analysis project management and interacting and influencing leaders
- Understanding of the special education database: Special Programs
Physical Requirements
- Ability to lift 10 pounds
- Ability to stand frequently
- Ability to travel across KIPP DC schools
- Prolonged periods of sedentary work
- Flexibility to work outside normal business hours or weekends for KIPP DC events
Demonstrated Excellence in the Following Areas:
- Commitment to Students and Schools: Demonstrates commitment to education reform believing in every childs potential for success and prioritizing students schools and the essential role of families.
- Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
- Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
- Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
- Teamwork: Contributes to a supportive team culture fostering diverse work styles and maintaining a high performance standard.
- Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
- Cultural Humility: Advances KIPP DCs commitment to antiracism by creating a diverse equitable and inclusive environment for all stakeholders.
- Continuous Learning: Commits to continuous learning through feedback self reflection humility and action.
Benefits & Compensation
KIPP DC offers an extremely competitive compensation and benefits package:
- The anticipated starting salary range for this position is $125223$138403. At KIPP DC we strive for clarity equity and to be highly competitive. When determining salaries we look at benchmarks in the education and nonprofit sector.
- KIPP DC offers a robust benefits package including medical dental and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability long term disability life insurance and a membership to One Medical.
- KIPP DC also offers a 403(b) retirement account with a 3 employer contribution and a 3 match with vesting after three years.
- Currently individuals in this role have up to 15 paid time off days up to 10 paid sick days and 12 paid holidays. This is subject to change and your exact schedule will be shared in your offer letter.
Equal Employment Opportunity Employer
KIPP DC Public Schools does not discriminate against or tolerate discrimination against employees or applicants for employment on any legallyrecognized basis or protected class including but not limited to actual or perceived race color national origin immigration status (except as necessary to comply with federal DC state or local law) religion sex (including pregnancy childbirth lactation and related medical conditions) age physical or mental disability medical condition sexual orientation gender (including gender identity or expression) marital status (including domestic partnership status) genetic information political affiliation pregnancy family responsibilities personal appearance veteran status uniform service member status status of being unemployed status of victim a survivor of domestic violence sexual offense or stalking matriculation or any other protected class under federal state DC or local law.
Click here or here to review KIPP DCs nondiscrimination policy and KIPP DCs Title IX Coordinators contact information.
Please Note: If you encounter difficulties submitting your application or fail to receive a confirmation email after applying kindly reach out to Danica Cunningham at . Please include your name resume and specify the role you are applying for in your email. We appreciate your understanding and apologize for any inconvenience caused.
Required Experience:
Senior IC
Employment Type
Full-Time
