Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Monitor digital trends and identify prioritize and assess experiencerelated trends business/service models and underlying enablers that meet core business needs.
2. Lead factdriven analysis of the market developing points of view and actionable recommendations that influence teams about topofmind client experiences.
3. Benchmark Truist products and services (with direct and indirect competitive set) to identify pockets of opportunity and areas of best practice for concept testing prototyping and/or development.
4. Act as the primary owner of marketingdriven website updates ensuring requests are properly scoped prioritized and executed.
5. Partner with marketing UX content strategy and development teams to deliver digital experiences that drive engagement and conversions.
6. Translate marketing requests into actionable tasks defining project scope timelines and deliverables.
7. Ensure seamless collaboration between AEM authors designers and developers troubleshooting any blockers that arise.
8. Identify and mitigate risks roadblocks and scope creep throughout the project lifecycle.

9. Manage multiple concurrent projects in a digital environment with shifting priorities.

10. Establish workflows and best practices for handling website updates efficiently.

11. Foster a collaborative team environment ensuring clear communication and accountability across all disciplines.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in business engineering design or technology field; or related field or equivalent combination of education and professional experience
2. Three or more years of banking financial services digital or other relevant work experience
3. Two or more years of product analysis technology and/or design experience
4. Comfortable managing concurrent projects in a fastbased resultsdriven environment
5. Comfortable with ambiguity leading work autonomously and making independent decisions
6. Welldeveloped verbal and written communication skills
7. Welldeveloped analytical decisionmaking and problemsolving skills
8. Solid understanding of trends in technology and in the financial services industry
9. Ability to learn and translate technically complex concepts into business friendly terminology
10. Considerable tact diplomacy and people skills
11. Demonstrated proficiency in basic computer applications such as Microsoft Office software products to analyze and communicate complex information to business leadership

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50 of the time)

Standing

Frequently 25 50 of the time)

Walking

Frequently 25 50 of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.

Availability

Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25