PCONSNOW Program GovernanceLondon
PCONSNOW Program GovernanceLondon
Posted on :
18-04-2025
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1 Vacancy
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Job Description
Role Principal Consultant
Technology Project & Program GovernanceServiceNow(Telecom OSS/BSS)
Location London UK
Business Unit CMTADM
Compensation Competitive (including bonus)
Job Description
Today the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
In the role of a Principal Consultant you will anchor the engagement effort for a large ServiceNow transformation and migration programs all the way from business process consulting and problem definition to solution design development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes deliverables. You will anchor business pursuit initiatives client training inhouse capability building. You will have the opportunity to shape valueadding solutions that enable our clients to meet the changing needs of the global landscape. You will proactively identify opportunities for further expansion or improvement of services delivered to the customer
Required
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
About Infosys
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Technology Project & Program GovernanceServiceNow(Telecom OSS/BSS)
Location London UK
Business Unit CMTADM
Compensation Competitive (including bonus)
Job Description
Today the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
In the role of a Principal Consultant you will anchor the engagement effort for a large ServiceNow transformation and migration programs all the way from business process consulting and problem definition to solution design development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes deliverables. You will anchor business pursuit initiatives client training inhouse capability building. You will have the opportunity to shape valueadding solutions that enable our clients to meet the changing needs of the global landscape. You will proactively identify opportunities for further expansion or improvement of services delivered to the customer
Required
- Proven experience (typically 5 years) in leading / managing complex IT programs and projects with a significant focus on large ServiceNow implementations and enhancements
- Experience in handling transformation programs for Telco Service Operations
- Understanding of Customer centricity Telecom BSS/OSS Domain Integration Cloud and Migration concepts
- Managing service quality delivery quality and improvement initiatives
- Strong Knowledge of Agile delivery methodology
- Ability to manage multiple priorities and work effectively under pressure.
- Experience working with crossfunctional geographically dispersed teams and managing stakeholder expectations.
- Proficiency in project management tools (e.g. Jira Microsoft Project)
- Experience in Presales program initiation and change management processes
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Employment Type
Full Time
Key Skills
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