Senior Business Analyst Strategic Initiatives
Senior Business Analyst Strategic Initiatives
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Job Description
The Senior Business Analyst Strategic Initiativesreports into the Director Global Operations Strategy and supports all aspects of Global Operations on crafting planning and of strategic initiatives. This role will also support the crafting and managing the Operations story across all Manulife businesses and teams. In this role you will be instrumental in navigating multiple priorities to enable strategy decisions including analysis leadership reporting and presentations KPI planning and forecasting as well as of strategic projects. You will build strong internal partner relationships globally to continue to promote strong performance across existing and new strategic goals.
The Global Operations Strategy team is responsible for integrated strategic planning and management across all operations teams to achieve our global ambitions. The team works closely with various leaders in other teams across the organization including other business strategy teams Finance Marketing Contact Centres HR and Procurement to deliver the best possible customer experience across all of our strategic pillars (Digitization and Automation Customer Obsession Managing with Rigour and Global Footprint).
Responsibilities
Conduct indepth analysis of operational data industry trends and market dynamics to support strategic initiatives within the global operations function.
Collaborate with crossfunctional teams to gather and analyze data identify trends and provide insights to support decisionmaking processes.
Utilize advanced analytical tools and techniques to drive actionable insights and recommendations for strategic initiatives.
Develop and maintain detailed reports and dashboards to track key performance indicators and provide visibility into operational performance.
Support the development and implementation of strategic plans and initiatives by providing analytical support and insights.
Work closely with senior leadership to understand business objectives and provide datadriven recommendations to drive operational excellence.
Required Qualifications:
Bachelors degree in Business Administration Finance Economics or related field.
Proven experience in business analysis strategic planning and operational performance analysis.
Strong analytical skills with the ability to handle large volumes of data.
Proficiency in data visualization tools and advanced analytics platforms.
Excellent communication and presentation skills for conveying complex data insights.
Preferred Qualifications:
Masters degree in a relevant field.
Experience working in a global operations environment.
Familiarity with supporting crossfunctional strategic initiatives.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$71925.00 CAD $119875.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Senior IC
Employment Type
Full-Time
