Employee Relations Advisor

Another traffic jam train strike bus has broken down the cost of petrol wont affect you!
Go downstairs make a cuppa and switch on your laptop. Its as simple as that!

Permanent remote working fantastic team opportunities to learn and develop progression within the ER Hub and the rest of Capita fast paced and rewarding role fun environment time banking oh yes and lots to do to keep you out of mischief!

As an ER Advisor in the ER Hub you will provide advice and expertise to managers and employees covering all employee relations issues and employment legislation across Capita (UK and ROI) and you will play a key part in our continued success.

We work Monday to Friday 37.5 hours a week from wherever we live in the UK as long as you have good WIFI we want to hear from you!

Come and join us whats not to like

Job title:

Employee Relations Advisor

Job Description:

What you will be doing

• Providing consistent ER advice and guidance to managers and employees including;
  • Absence management welfare and OH referrals
  • AWOL Performance Disciplinary and Grievance
  • Appeals
  • Flexible Working
• Facilitating a proactive approach to absence management to ensure a smooth return to work
• Raising awareness of the importance of undertaking maternity DSE stress and other risk assessments. Supporting the business in managing mental health issues and creating a healthy work environment
• Ensuring accurate and timely recording and management of ER cases on the case management system
• Acting as the initial point of escalation from the ER Assistants

What were looking for:

• Team player
• ER Advisory experience a good working knowledge of theory legislation and best practice
• CIPD qualified desirable but not essential
• Shared service centre experience preferable but not essential
• Excellent written and telephone communication skills
• Well organised with ability to work to tight deadlines and excellent attention to detail

Whats in it for you

• Remote working
• A competitive basic salary
• 23 days holiday (rising to 27 with the opportunity to buy extra leave. We are even trialling time banking which if continued will mean you can have an extra 12 days off per year!
• Flexibility through time banking
• Opportunities to develop and progress
• Paid volunteering day with a charity of your choice.
• Company matched pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more

About Capita

Capita is an outsourcer helping clients across the public and private sectors run complex business processes more efficiently creating better consumer experiences.

Operating across 8 countries Capitas 41000 colleagues support primarily UK and European clients with peoplebased services underpinned by marketleading technology.

Were a vital support service for our clients enabling the everyday interactions that we expect to run seamlessly to run seamlessly.

A publicly listed business with adjusted revenue of 2.6bn Capitas areas of focus are Central Government Local Public Service Defence Learning Fire & Security Contact Centres and Pensions Solutions.

Were embracing change to respond to the everchanging needs of society creating better outcomes for all our stakeholders.

Youll be joining alargenetwork of experienced innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that. Our purpose is to create a better outcome for you

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrierfree recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email and well get back to you.For more information about equal opportunities and process adjustments please visit the Capita Careers website.

Location:

London

United Kingdom

Time Type:

Full time

Contract Type:

Permanent