Microsoft 365 Developer CRM Developer
Microsoft 365 Developer CRM Developer
Posted on :
18-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
18-04-2025
Job Description
Location:Harrisburg PA
Position Type: Hybrid
Hybrid/Onsite Schedule: 1 week a month onsite
Contract Length: 30 months
Position Overview:
As a CRM Developer you will configure and develop Microsoft Dynamics 365 CE solutions ensuring seamless integration with platforms such as Contact Center applications SAP selfservice portals and payment gateways. You will work collaboratively within crossfunctional teams in an Agile environment to deliver highperforming usercentric solutions while supporting training change management and user adoption. The role includes aligning technical customizations with business needs contributing to CI/CD pipelines and adhering to established standards and best practices throughout the software development lifecycle.
Duties:
Required Skills:
Preferred Skills:
Position Type: Hybrid
Hybrid/Onsite Schedule: 1 week a month onsite
Contract Length: 30 months
Position Overview:
As a CRM Developer you will configure and develop Microsoft Dynamics 365 CE solutions ensuring seamless integration with platforms such as Contact Center applications SAP selfservice portals and payment gateways. You will work collaboratively within crossfunctional teams in an Agile environment to deliver highperforming usercentric solutions while supporting training change management and user adoption. The role includes aligning technical customizations with business needs contributing to CI/CD pipelines and adhering to established standards and best practices throughout the software development lifecycle.
Duties:
- Configure and develop Microsoft Dynamics 365 CE based on Agile backlog requirements.
- Define functional requirements and implement integrations with systems such as Contact Center applications selfservice portals SAP and payment gateways.
- Configure Dynamics 365 CE applications to meet specific business needs including Omnichannel features like Channels Workstreams and Unified Routing.
- Ensure seamless integration performance and efficient data flow across connected systems.
- Collaborate with technical teams to align customizations and integrations with functional requirements.
- Provide ongoing support maintenance and optimization of Dynamics 365 CE solutions.
- Identify and implement enhancements to improve system functionality and user experience.
- Support the development of enduser training materials and promote user adoption.
- Work within CI/CD pipelines and follow best practices in Application Lifecycle Management.
- Perform additional development and configuration tasks as assigned.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
Required Skills:
- 5 years of experience developing and configuring business applications within the Microsoft Dynamics 365 CE CRM environment.
- 3 years of experience configuring Dynamics 365 Customer Service features such as Omnichannel Unified Routing and related functionalities.
- Successfully delivered at least two fullscale implementation projects for highvolume contact centers.
- Handson experience integrating Dynamics 365 CE with backoffice systems such as ERP platforms and payment gateways.
- Strong understanding of Contact Center technologies including telephony IVRbased solutions selfservice web portals and native mobile applications.
- Familiarity with Agile development methodologies and the ability to work within Agile teams.
- Proficiency in Microsoft Office 365 tools including Teams Word Excel and PowerPoint as well as the Microsoft Azure DevOps (ADO) Testing Module.
Preferred Skills:
- Working towards certification as a Power Platform Functional Consultant Associate (PL200.
- Working towards certification as a Dynamics 365 Power Platform Solution Architect Expert (PL600.
- MS Dynamics Fast Track recognized architect.
- Microsoft Most Valuable Professional (MVP) recognition.
- Dynamics 365 Fundamentals (MB910.
- Microsoft Power Platform Dynamics 365 Core (MB200.
- Power Platform App Maker Associate (PL100.
- Dynamics 365 Customer Service Functional Consultant Associate (MB230.
- Power Platform Developer Associate (PL400.
- Enterprise Business Solutions specifically SAP projects.
- ITIL / ITSM practices and methodologies.
Required Experience:
Senior IC
Employment Type
Contract
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
