Care Management Support Assistant
Care Management Support Assistant
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$ 38000 - 45800
1 Vacancy
Job Description
Become a part of our caring community and help us put health first
The Care Management Support Assistant contributes to administration of care management. Provides nonclinical support to the assessment and evaluation of members needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.The Care Management Support Assistant Decisions are limited to defined parameters around work expectations quality standards priorities and timing and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
- Less than 2 years of Microsoft Office technical experience with Word Outlook and Excel
- Administrative support experience in a healthcare industry
- Familiarity with care and wellbeing resources
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Associates Degree
- Demonstrated excellent customer service and communication skills
- Microsoft Access proficiency
Additional Information
Working hours: Monday to Friday 8AM5PM
Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical dental and vision benefits 401k tuition reimbursement vacation paid holidays worklife balance growth a positive and fun culture and much more.
Alert:
Conviva a subsidiary of Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number if it is not already on file. When required an email will be sent from with instructions to add the information into the application at Humanas secure website.
Interview Format : HIRE VUE
As part of our hiring process we will be using an exciting interviewing technology provided by Modern Hire a thirdparty technology provides our team of recruiters and hiring managers an enhanced method for decisionmaking.
If you are selected to move forward from your application prescreen you will receive correspondence inviting you to participate in a prerecorded Voice Interview and/or an SMS Text Messaging interview. If participating in a prerecorded interview you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 1015 minutes.
If participating in a SMS Text interview you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 510 minutes. Your recorded interview(s) via text and/or prerecorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time 40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.Description of Benefits
Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support wholeperson wellbeing. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) shortterm and longterm disability life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. As part of CenterWell Senior Primary Care Convivas innovative valuebased approach means each patient gets the best care when needed most and for the lowest cost. We go beyond physical health addressing the social emotional behavioral and financial needs that can impact our patients wellbeing.About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of seniorfocused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on wholeperson health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industryleading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional wellbeing all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or veteran status. It is also the policy ofHumanato take affirmative action to employ and to advance in employment all persons regardless of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.
Employment Type
Full-Time
