AI Tutor Rufus Amazon Rufus

Amazon is seeking an AI Tutor who has strong language skills is exceptionally detailoriented and has a track record of exhibiting high judgment in ambiguous environments. This is an opportunity to join the highperforming team behind Amazons generative AIpowered shopping assistant. Rufus makes it easy for customers to find and discover the best products to meet their unique needs by helping with product research providing comparisons and recommendations answering specific product questions and more. This role will bring innovation and cohesion to our efforts to deliver a seamless and delightful AIassisted shopping experience to customers worldwide.

We are looking for candidates who are passionate about the intersection of language and technology and are keen to support the training of Large Language Models. This role will be responsible for conducting highjudgment evaluations and labeling data in order to improve the fluency of our Shopping AI model. They will uphold our high standards for style and tone while using customer feedback to continually iterate and improve the shopping experience.

This role requires exceptional written and oral communication skills excellent judgment strong interpersonal skills deep curiosity about how things work and a passion for serving customers. You must enjoy contextswitching and multitasking while upholding our high standards. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.


Key job responsibilities
* Deliver highquality labelled data using guidelines provided to meet our KPIs and using inhouse tools and software as part of Amazons commitment to developing and deploying AI responsibly.
* Demonstrate proficiency in generating highquality human insight data across a range of modalities inclusive of text image video and audio.
* Make sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.
* Pivot from one category of requirement to another instantaneously maintaining a keen eye for detail and a high bar for quality.
* Analyze root causes identify error patterns and propose solutions to enhance the quality of labeling tasks and their outputs.
* Responsible for identifying daytoday process and operational issues in Standard Operating Procedures and related tooling suggesting changes to unblock the team.

A day in the life
You will develop and implement prompting strategies to train and improve Amazons Shopping LLM. You will partner closely with Product Science and Engineering teams who are invested in creating solutions that make it easier faster and more intuitive for our noncoding workforce to iterate and improve Rufus for customers. You will be part of an Editorial team which includes creative product and program managers writers editors and language engineers. This is a startup culture: We move fast have ambitious goals adapt quickly and learn along the way.

* Bachelors Degree in English Linguistics Journalism or comparable fields
* Strong attention to detail and commitment to quality

* 2 years of writing and/or editing experience
* Experience working crossfunctionally to drive product improvements
* Ability to adapt to fastpaced environments with changing circumstances direction and strategy

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $32700/year in our lowest geographic market up to $70000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.